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La Quinta Inn & Suites San Antonio Airport

3.9

About this business

Location details

850 Halm Blvd, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.913,796 reviews
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Patricia's profile image
Patricia 
3 years ago

I will not be staying there again until they update their facility The location was ideal the rest of the hotel needs lots of improvements and updates I felt like I was in a low end motel instead of a mid range hotel . $254 for two nights I would expect better. 

Business response:

We apologize for not meeting your expectations. 

Christopher's profile image
Christopher 
3 years ago

Being Honest I had the King Executive Suite. My room had roaches. Very dissapointing! The location of the hotel (convenience) The staff was helpful also. 

Business response:

We apologize for the pest control issue. Thank you for letting us know so that we can address the issue. Have a wonderful day. 

Mark's profile image
Mark 
3 years ago

Bad Smells horrible! 

Business response:

We apologize for not been able to meet your expectations. 

Mykola's profile image
Mykola 
3 years ago

Disappointing Cleaners upgrade the facility Oder in the room, the room was not clean old 

Business response:

We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our maintenance team to address the issue, so this doesn’t happen again. 

Nevaeh's profile image
Nevaeh 
3 years ago

Fair 

Javier's profile image
Javier 
3 years ago

Disappointing Pesimo servicio para llevar o recoger al aeropuerto, de hecho es la ubicación ppr lo que rente ahi, pero no nos recogieron porque ya era tarde y en la mañana no nos pudieron llevar que porque empezaban mas tarde de cuando salia el avion, no regresare. La ubicación 

Business response:

We apologize that our shuttle hours did not meet your needs. 

Mauricio's profile image
Mauricio 
3 years ago

No vale la pena costo-beneficio El aseo lo hacen cada segundo día, lo cual me parece lo más extraño y fatal. A la hora de decidir, uno de los factores competitivos que aún tienen los hoteles es que hay limpieza todos los días, pero en este caso no fue asi. Desayuno terminaba muy temprano, nunca logramos llegar. Creo que la ubicación es buena, el hotel por fuera el lindo. Nada más. 

Business response:

Thank you for your feedback, we regret our new housekeeping policies are not what you expected. 

Raul's profile image
Raul 
3 years ago

Regular La limpieza de la habitación, no la hicieron en toda la estancia. Incluye desayuno 

Business response:

Thank you for your review. Your comments will be shared with our General Manager so that we can serve you better in the future. Have a nice day. 

Kurt's profile image
Kurt 
3 years ago

Baño sucio Limpieza del cuarto, el baño estaba asqueroso, la tina se ve que no la habían lavado en semanas, había una cucaracha junto al escusado, se reportó y nunca la limpiaron. Ubicación 

Business response:

We apologize for not meeting your expectations. Your comments will be shared with our housekeeping department so that we can better serve you in the future. Thank you for your review. 

Frequently asked questions about La Quinta Inn & Suites San Antonio Airport

How is La Quinta Inn & Suites San Antonio Airport rated?

La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,796 reviews. 

When is La Quinta Inn & Suites San Antonio Airport open?

La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.