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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
ok rooms limited shuttle times they said they had a shuttle to the airport. they did not! it starts at 9 am. it’s the only reason I stayed here large bed
Business response:
We apologize that we are unable to post our hours to the Booking.com website. We understand the inconvenience this causes.
Disappointing stay i didn’t like that the breakfast line after 8am was like nothing I’ve ever seen. There was hardly enough disabled parking for that large size of a hotel. Every day after the first day, the key card didn’t work which was frustrating, because I had to go back downstairs to the reception and get it reprogrammed. The laundry washer and dryer were old and outdated. For a hotel that sized (8 floors) should have at least two laundry rooms with fairly new washers and dryers. No complimentary water for the coffee p... read more
Business response:
We appreciate your candid review as it can only help us improve.
very disappointed in this location and would never return The entire place was filthy, I am not a germaphobe by any means and I have never written a bad review. Even the elevators were awful and dirty from floor to ceiling. The room itself was tidy but was not clean. It had a musty, dusty, stale smell to it so bad that I left to purchase a candle. The outlets were covered in dirt, the corners in the bathroom were dirty the toilet flushed so hard that water splashed to the bathroom counter, there was no liner in the waste bas... read more
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our maintenance team to address the issue room 444, so this doesn’t happen again.
Bad
Very Poor
Unfortunately I couldn't change to a Different Hotel smh.. I know better for Next time. Old Dated Furniture, Furniture was Dirty, Sinks n Tub in Bathroom was NOT Clean, Carpet was Not Clean!... Room didn't look like the Pictures on Website. Please Stop with the False Advertisement. The View from my room on 8th Floor
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation.
Bad
Fair Desk chair no longer adjustable, so it was uncomfortable to sit while working Closet door locked so no space for hanging clothes or access to an iron Corroded or stained fixtures in bathroom, gives the impression that cleaning staff don't care about guests Very blah breakfast choices Location relative to airport, the unexpected semi-feral cat welcome outside the front door, sunny room, large desk for working.
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
mal hotel no hacen limpieza en las habitaciones durante 5 días ubicación
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,964 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.