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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
desepcionante no me gusto nada , desde la entrada muy mal apariencia y sucio. desayuno x, sin sabor, habitaciones con camas muy viejas y me cambiaron de cuarto el primero olía mal y el segundo a humedad,
Business response:
Hello Daniela Fernanda, Lamentamos mucho tu experiencia negativa en nuestro hotel. Nos aseguraremos de mejorar la apariencia y limpieza de nuestras instalaciones. Tomaremos nota de tus comentarios sobre el desayuno y las camas para realizar mejoras
It was ok Construction was causing to much noise in my room Location
Business response:
Hello William, We apologize for the inconvenience caused by the construction noise. Your feedback is important to us, and we will work to minimize any disruptions in the future. Thank you for bringing this to our attention.
I will not be staying there again. Landscaping was terrible, you could see where dogs had relieved themselves on the post just outside the entrance. Staff
Business response:
Hello Alan, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the landscaping. We will address this issue immediately.
Poor
Mal hotel, muy sucio Muy sucio, no limpiaron los cuartos. Mucha cucaracha e insectos en el lobby y en el cuarto
Business response:
Hello oscar ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Bad Not clean old and pool was filthy Location
Business response:
Hello Maria, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.
The price helped make this trip a little lighter on my pockets. For a quick trip to drop my daughter off at college and The rooms need updating and a good scrub. There was mold in the corners of the shower/tub. The property is under major construction. You can hear all the noise in your room and I was staying on the 3rd or 4th floor. I did not visit the pool, but other in my group did and they were in and out in under 20 minutes. The staff was very pleasant and accommodating. Breakfast was good, if you got there before the r... read more
Business response:
Hello Kietha, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Bad Never cleaned the rooms , AC sucked, they gave me a regular king bed room when I asked and reserved and paid for a deluxe king bed with folding bed couch. The shower sucked no pressure at all. I could have pissed harder than that. Called customer service line and they made excuse after excuse on trying to make it better. Overall they get a 0 out of 10 being the best. Nothing about this Hotel. I made a damn mistake coming here. I will never stay here again
Business response:
Hello Phillip, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our bed as well as our service. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
These rooms are only worth $50 a night, dirty, don’t clean rooms daily! Cleanliness of rooms, the hotel was dirty, and the price was too high for the quality. These rooms are only worth $50 a night, charging $100+ is a scam! They only clean rooms every 3 days 🤢 I liked the location of the property but that was about it. The price was too high for the quality of the rooms. They don’t clean the rooms everyday leaving a lot of dust and dirt in the room. They should be much cheaper $50 at most!
Business response:
Hello JIMMIE, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,304 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.