This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor que nos desalojaron unas horas por un conato de incendio y que no nos aceptaban el pago en efectivo ubicación
Business response:
Hello Reyes Fernandez, We appreciate the comments, especially with regards to your opinion of our hotel. I hope that we will impress you with exemplary service during future visits.
Poor
Não voltaria a reservar neste estabelecimento Hotel denota falta de uma remodelação, já apresenta um grau de degradação significativo Alguns dos equipamentos estão muito degradados mesmo: pintura das paredes … portas … alcatifa não faz sentido numa região tão quente como o Texas, além disso suja !! Limpeza … falta claramente limpeza ao estabelecimento… sobretudo nas áreas comuns Pequeno almoço … mediocre Localização e amplo espaço de estacionamento Ar condicionado do quarto funciona bem
Business response:
Hello Dário, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Disappointing House keeping argued with me for being in our room because the front desk put us in as another room… not our fault. They also bother you an hour before checkout.
Business response:
Hello Cassidy, Guest satisfaction is our number one objective so we really appreciate the input regarding our front desk and also our room. Please do come see us again.
Would give no stars if I could. See below. Bad all around.. Staff was unhelpful, the facilities were poor even for a La Quinta, there was a massive on going construction project throughout the hotel and next door to our room. Hammering start at 7am and the construction crews loud music on top of that. Would not recommend or stay there ever again. Not much.
Business response:
Hello Sarah, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Poor
Fair
It was the least expensive for a reason. Other guest running around until nearly 6 am making noise, broken shower good. Dirty and loud
I know it was a Laquinta, but it felt like a motel 6, really disappointing. Too much traffic noise to sleep. Maintenance was patched. Mold spots hanging overhead in shower area, Carpet was dirty, bedding was good.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,096 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.