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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
they knew room had no tv service and still gave us that room. one whole night with no tv for an elderly couple! we had no cable/tv service in our room. other rooms had service and we were not even offered a different room. asked for a discount of some kind and was told they didn’t do that. quiet
Business response:
Hello Norman, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Very Poor There was roaches and stray cats outside Nothing
Business response:
Hello Myriam Elide, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matte... read more
terrible it has really gone down. Dirty, noisy all night long. I dependable amenities. close to the airport
Business response:
Hello Theresa, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.
Poor que nos desalojaron unas horas por un conato de incendio y que no nos aceptaban el pago en efectivo ubicación
Business response:
Hello Reyes Fernandez, We appreciate the comments, especially with regards to your opinion of our hotel. I hope that we will impress you with exemplary service during future visits.
Poor
Não voltaria a reservar neste estabelecimento Hotel denota falta de uma remodelação, já apresenta um grau de degradação significativo Alguns dos equipamentos estão muito degradados mesmo: pintura das paredes … portas … alcatifa não faz sentido numa região tão quente como o Texas, além disso suja !! Limpeza … falta claramente limpeza ao estabelecimento… sobretudo nas áreas comuns Pequeno almoço … mediocre Localização e amplo espaço de estacionamento Ar condicionado do quarto funciona bem
Business response:
Hello Dário, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Disappointing House keeping argued with me for being in our room because the front desk put us in as another room… not our fault. They also bother you an hour before checkout.
Business response:
Hello Cassidy, Guest satisfaction is our number one objective so we really appreciate the input regarding our front desk and also our room. Please do come see us again.
Would give no stars if I could. See below. Bad all around.. Staff was unhelpful, the facilities were poor even for a La Quinta, there was a massive on going construction project throughout the hotel and next door to our room. Hammering start at 7am and the construction crews loud music on top of that. Would not recommend or stay there ever again. Not much.
Business response:
Hello Sarah, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Poor
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,100 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.