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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Baño sucio Limpieza del cuarto, el baño estaba asqueroso, la tina se ve que no la habían lavado en semanas, había una cucaracha junto al escusado, se reportó y nunca la limpiaron. Ubicación
Business response:
We apologize for not meeting your expectations. Your comments will be shared with our housekeeping department so that we can better serve you in the future. Thank you for your review.
Fair lack of cleanliness in the room. found a half full water bottle in the mini fridge. mini fridge wasn’t cooling that much on highest setting location only.
Business response:
Thank you for the candid feedback.
Poor
mala experiencia el personal nada atento, las instalaciones viejas y sucias , cama incómoda nada
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our maintenance team to address the issue, so this doesn’t happen again.
Nice price small beds I didn’t like how big the hotel was in comparison to the size of the rooms I like the breakfast
Business response:
Thank you for the feedback.
I won't be coming back! Breakfast was meh, fake eggs, frozen sausages, basic breakfast. The room smelled musty, good thing we were able to open up the window. The pool was super cold for my liking and over crowded with kids. I saw a group of females with their kids that probably were not guests of the hotel. After they were done swimming, they went straight to their car in the parking lot and left. The hot tub looked nasty, I didn't bother going in the pool or the hot tub. Free parking
Business response:
Thank you for your feedback, we will work to make improvements.
Disappointing Estaba muy sucio!!!!! Las camas y almohadas estaban bien, el café rico.
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation.
Disappointing The cleanest part of hotel is at front checkin , everything else was dirty … our room was dirty the hallways looked like the carpet hasn’t been cleaned or washed since it opened … it’s a very dated motel … our car got broken into when we were there and staff was rude and wasn’t very helpful about it ….you don’t even get enough towels for all the guest… we had to ask for more towels ..they won’t clean your room if you star more than one night…. It was not a good experience it felt like a 1 star hotel ..one of th... read more
Business response:
In looking at your recent stay it looks like our front desk agent didn't annotate any issues you might have reported. Let me start by saying that it is unacceptable to come into a dirty room. We try to address issues as they are reported and regret we did not do this for you. We will work with our team to improve for you and future guests.
Bad
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,859 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.