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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing House keeping argued with me for being in our room because the front desk put us in as another room… not our fault. They also bother you an hour before checkout.
Business response:
Hello Cassidy, Guest satisfaction is our number one objective so we really appreciate the input regarding our front desk and also our room. Please do come see us again.
Would give no stars if I could. See below. Bad all around.. Staff was unhelpful, the facilities were poor even for a La Quinta, there was a massive on going construction project throughout the hotel and next door to our room. Hammering start at 7am and the construction crews loud music on top of that. Would not recommend or stay there ever again. Not much.
Business response:
Hello Sarah, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Poor
Fair
It was the least expensive for a reason. Other guest running around until nearly 6 am making noise, broken shower good. Dirty and loud
I know it was a Laquinta, but it felt like a motel 6, really disappointing. Too much traffic noise to sleep. Maintenance was patched. Mold spots hanging overhead in shower area, Carpet was dirty, bedding was good.
Poor SERVICIO DE LIMPIEZA EN LA HABITACION HABITACION
cucarachas había cucarachas, demasiadas, el último día deplano nos cambiaron de cuarto porque salían por todos lados la ubicación
Business response:
Hello JORGE, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
Bad
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,225 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.