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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Being told that I’d have to pay two different prices from what I was told due to the time of my arrival. Trash was piled in the hallways which should have been cleaned up more being that people are constantly in and out and they had a lot of cats when you walk in and out of the hotel. The location was very convenient.
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service. Sincerely, LQ Customer Care
Hat seinen Zweck erfüllt, wenn auch nicht überragend. Frühstücksangebot hätte etwas größer sein können. Ich habe nachts gefroren weil ich die Klimaanlage nicht ausschalten konnte im Zimmer, daher auch die insgesamt mittlere Bewertung, da die Nacht Schlaf mein einziger Buchungsgrund war. Sausages und Scrambled Eggs zum Frühstück waren schön amerikanisch und lecker. Bett war sehr gemütlich. Bad angenehm groß und es ließ sich schön warm duschen.
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service. Sincerely, LQ Customer Care
Never go to texas again The floor in the bathroom was so dirty i no cause I clean for a living I did not eat
Business response:
Thank you for the candid review. We will work with our team to improve.
Not coming back The hotel needs updating and cleaned the carpets are dirty and needed vacuuming, there were crumbs all through the hallways and the toilet and bath tub in our room was disgusting, the towels were hard and dingy the sheets were not fresh, the chair had a stain on it. Just overall not sanitary The staff was extremely friendly and showed great hospitality
Business response:
Thank you for the candid feedback. We will work with our team to improve.
Fair
not worth the money no telephone chord for the phone, no Clock/radio. shower head falling apart. woke up with a saturated carpet on our final day or this trip. possible leakage for the shower. never cleaned our room for the whole 3 days.
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. Respectfully, LQ Customer Care
Fair Kinda dirty and smell and the room too small we order 2 queen befs but we got 2 small beds The location we like easy access to go anywhere
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. Respectfully, LQ Customer Care
I will not stay here again. The first room that I was assigned was very smelly. Then I was given another room and it was not better. It was not much cleaner. They did not do daily cleaning to the room. I had to ask for towels daily instead of them bringing them to the room. No manager came to talk or apologize for my service and they still charged me full price for the room. The breakfast was pretty decent. The location was good. And lobby was nice.
Business response:
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured that your comments are taken to heart and we will do everything we can to improve.
I was not satisfied. The rooms were in poor condition, chipped paint and furniture, stained carpets and couches, bathroom outdated, room had an unpleasant odor, property had stray cats and homeless people soliciting and worst of all roaches everywhere. Location was convenient
Business response:
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. Your opinion and satisfaction are very important to us, and I am very sorry we were unable to meet your expectations. Rest assured that your comments are taken to heart, and we will do everything we can to improve.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,877 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.