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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair No hacen la limpieza de la habitación diariamente.
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Muy mal servicio a cliente . El personal no fue nada amable, parecía que les molestaba atender a.la gente. Pedimos que nos limpien el cuarto y no lo hicieron. Las camas son muy chicas. El transfer hotel aeropuerto es solo de 9am a 9pm La ubicación está perfecta y el desayuno es bueno. En general esta limpio.
Business response:
Thank you for the candid feedback. We will work to improve.
Hotel itself was very nice Being next to an airport you would think the shuttle from the hotel to the airport would start sooner than 9 am. We had to get to the airport by 6:30 am and had to call a cab which was another $16.00. All the other airport hotels we've stayed in began by at least 6 am. They should say the time the shuttle starts on their website. I would have used another hotel Bed was comfy. Left too early to get the breakfast
Business response:
Thank you for sharing your experience.
once was enough hair in the sink. No diet drinks in machine sink had black hairs in it
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
Disappointing
the location and lobby were nice. the rooms not so much. the beds were very uncomfortable it was clean with security
Business response:
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apology. We encourage you to please reach out to us in regards to your stay.
Bad Found crack pipes under bed roaches and ac was out Breakfast bed bathroom
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
Bad nothing no like
Business response:
Dear Valued Guest Thank you for choosing our hotel for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the condition of the room. Rest assured, we will be speaking directly with all the team members who played a role in your experience. It is our responsibility that our guest feels assured and optimistic about their stay with us. We will use your feedback to help us understand and develop winning habits for you and guests alike. Hope to see ... read more
Poor
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,927 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.