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850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor SERVICIO DE LIMPIEZA EN LA HABITACION HABITACION
cucarachas había cucarachas, demasiadas, el último día deplano nos cambiaron de cuarto porque salían por todos lados la ubicación
Business response:
Hello JORGE, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
Bad
Disappointing
Poor Nunca limpiaron el cuarto en 3 noches No nos quisieron cambiar de cuarto porque olia a cigarro exageradamente La ubicacion
Business response:
Hello OLAZARAN, On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
Very Poor This hotel is dirty and run down. The hallways smell. The pictures look nothing like it actually is. I would never stay there again.
Business response:
Hello Brenda, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to pro... read more
Fair The bathroom in our room was in poor condition. Water would drain slowing when using the sink, the shower curtain rod was broken, the caulking around tub was molded around the tub, and some was missing. Other guests ran the hall late at night and therefore we could not get a good night's sleep. Location was near everything we were planning on seeing.
Business response:
Hello Muriel, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to pro... read more
Fair
Fair
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,096 reviews.
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.