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La Quinta Inn & Suites Secaucus Meadowlands
- Hospitality
- Secaucus, NJ
About this business
Location details
350 Lighting Way, Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad The room was dirty, and the bathroom was disgusting. The bathtub did not look as if it had been cleaned, and the bedsheets were stained. Nothing
Business response:
Theresa, Thank you for sharing your feedback. I'm truly sorry to hear about the condition of your room and bathroom during your stay. What you described does not reflect the standards we aim to maintain, and I sincerely apologize for the discomfort and inconvenience you experienced. Cleanliness is extremely important to us, and I assure you this will be addressed with our housekeeping team to prevent similar situations in the future. Thank you again for bringing this to our attention and we hope for the opportunity to better... read more
Déception Une odeur nauséabonde L’emplacement
Business response:
Bibiche, Thank you for sharing your feedback. We’re glad you appreciated our location, but we’re very sorry to hear about the unpleasant odor you experienced. We appreciate your comments as they help us improve for future guests.
Extremely overpriced for the quality of room. Customer service, room condition, property conditions. Upon arrival; the parking lot is in EXTREMELY bad condition. Almost popped a tire while driving through due to all the pot holes. While checking in. Had to wait almost 30 minutes for 2 employees to figure out the customer in-front of me. Room was decent, but the bathroom was extremely dirty. Hair all over the bathtub. Only 1 shower curtain and no liner, which caused the bathroom floor to become soaked. Only soap in the bathro... read more
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, including the condition of the parking lot, the wait time during check-in, and the cleanliness and amenities in your bathroom. This is far from the experience we want our guests to have. Your comments have been shared with our management, housekeeping, and maintenance teams to address these concerns promptly, including improvements to our parking area and room preparation. We hope you will consider gi... read more
Gross. This is the dirtiest hotel I have ever stayed in. The check in counter was even gross looking. Dirt in all corners - pull out couches with visible staining. Just gross.
Business response:
Heather, We are truly sorry to hear about your experience and that we fell short of your expectations. Cleanliness is one of our top priorities, and we sincerely apologize for the condition you described, including the check-in area and the pull-out couches. This does not reflect the standards we strive to maintain. Your feedback has been shared with our housekeeping and front desk teams to address these issues immediately and ensure this does not happen again. We greatly value your comments as they help us improve.
This depressingly rundown hotel made me feel cheated, but it's an easy car trip to Manhattan. I was misled by the pictures into thinking this was a decent hotel. It is rundown and dirty: there simply was no desk and chair in our suite; the foldout bed was filthy and we were unable to use it; the walls and furniture were scuffed, scraped, and dirty; there was no place to put things in the bathroom, no counter, no furniture; a weird broken outlet cover, a dangling shower rod, half eaten candy on the floor, a pimple bandage stu... read more
Business response:
Stephen, We are truly sorry to hear about your disappointing experience. Your comments regarding the cleanliness, condition of the room, and misrepresentation of our photos are very concerning and do not reflect the standards we aim to provide. We sincerely apologize for the issues you encountered, from the broken fixtures to the lack of proper amenities. We appreciate your kind words about our staff and location, and we will be sharing your feedback with our housekeeping and maintenance teams to address these concerns immed... read more
Bad
Very Poor
first room was a disaster, and the second room was just as bad minus the weed. it was so hot in the entire hotel especia ac didn’t work in our room, fridge didn’t work, door was jammed and only one card worked, weed in the bed from previous guest, extremely outdated, no ice machine on any floors and smelt awful. carpets were dirty and comforter was stained. would like a full refund. nothing
Will not book at this property again. 1. Dirty room 2. Dirty carpet 3. Broken towel holder 4. Broken lamp 5. Bathtub unsafe to step on, not properly installed ( safety hazard) 6. Broken closet door 7. Did not provide enough bathroom supplies ( family of 5 and 1 soap 1 shampoo was provided) They should be aware of the number of guests book to provide enough supplies 8. Lobby carpet dirty 9. Lobby couches filthy ( can’t even sit on it due to black dirt) 10. Chair in laundry room broken ( safety hazard) 11. Couch in dining with... read more
Frequently asked questions about La Quinta Inn & Suites Secaucus Meadowlands
How is La Quinta Inn & Suites Secaucus Meadowlands rated?
La Quinta Inn & Suites Secaucus Meadowlands has a 3.5 star rating with 10,245 reviews.
When is La Quinta Inn & Suites Secaucus Meadowlands open?
La Quinta Inn & Suites Secaucus Meadowlands is closed now. It will open at 12:00 p.m.