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La Quinta Inn & Suites Secaucus Meadowlands
- Hospitality
- Secaucus, NJ
About this business
Location details
350 Lighting Way, Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Fair Not being able to take my breakfast to the room. The same thing for breakfast each day. The food was barley room temperature, with no microwave to heat it up. No one emptied trash, the entire time I was there. No towels at the pool. Location, free parking, and indoor pool.
It’s good for short stays It was a little old and the AC unit in my room is very loud It was overpriced in my opinion It was spacious and clean and had a great breakfast
disppointing broken couch, tepid rerigerater, useless, but NOISY AC, not enough towels, no drinking cups, bad pillows, stained carpet location
Business response:
Linda, Thank you for sharing your feedback. We're glad to hear you appreciated our location, but we're truly sorry for the many issues you encountered during your stay. A broken couch, noisy AC, and missing essentials like towels and drinking cups are certainly not the experience we want our guests to have. Your comments have been shared with our management and housekeeping teams so we can address these concerns and work toward improvements. We appreciate you bringing this to our attention and hope you’ll consider giving us ... read more
Horrible Liked nothing. Location is good. Dirty lobby with stained seats and carpets. Cheap breakfast. Same stuff every day. No housekeeping unless asked
Business response:
Mathew, Thank you for your feedback. We're glad you found the location convenient, but we're truly sorry to hear about the cleanliness concerns in the lobby, the repetitive breakfast, and the lack of housekeeping communication. This is not the experience we want our guests to have. Your comments are being shared with our team so we can address these issues directly. We appreciate you bringing them to our attention and hope you'll consider giving us another chance in the future.
Probably the worst hotel experience I’ve ever had Andrew is one of the worst people I have ever in my life dealt with. Condescending and rude.. cut me off in the middle of my sentence to say, “I don’t need to hear anymore. That’s too much info!” We stayed three nights, each night we had to be moved to a different room…. The first night our bathtub was already clogged when we got to the room. I told Andrew about it and he did not care. We went to sleep and the next morning I told Amy… Amy did care and tried to fix the situati... read more
Business response:
Liz, Thank you for taking the time to share your detailed feedback. First and foremost, we’re truly sorry for the challenges and repeated room changes you experienced during your stay. That is far from the standard we strive to provide, especially for a loyal guest who visits us annually. We're glad to hear that Amy made a positive impact and provided support throughout your stay - she truly is a valued member of our team, and we’ll be sure to recognize her efforts. However, we’re deeply concerned to hear about your experien... read more
Disappointing
For just one night there it was ok. The parking in front of the hotel was small so we had to park in the additional parking next to it which was dark and kind of creepy. The bathroom had mold, it just had one soap and one shampoo. The breakfast was ok, continental without bagels, no cream cheese,no Yogurt , no oat meal and just two options cereal, none favorite for little kids. In general the breakfast was ok but no like we had in other La Quinta where we had been before. The pool was ok. Check in at the front desk was fast ... read more
Business response:
Aramis, Thank you for taking the time to share your experience! We’re happy to hear that check-in was smooth and that you found the room clean and the beds comfortable. We’re sorry to hear about the concerns you had with the additional parking area, the bathroom condition, and the limited breakfast selection. Your feedback is important and will be shared with our team to help us improve. We hope to have the chance to provide you with a better experience on a future visit!
Bad
Frequently asked questions about La Quinta Inn & Suites Secaucus Meadowlands
How is La Quinta Inn & Suites Secaucus Meadowlands rated?
La Quinta Inn & Suites Secaucus Meadowlands has a 3.5 star rating with 10,245 reviews.
When is La Quinta Inn & Suites Secaucus Meadowlands open?
La Quinta Inn & Suites Secaucus Meadowlands is closed now. It will open at 12:00 p.m.