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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Loudest room ive ever stayed in. This was the loudest room Ive ever stayed at in my life. Noise all around me from neighbors above, across the hall, and on the sides of me. Got rudely woken up every single day of my 4 night stay. Do not stay here if you plan on trying to get some sleep. Room was great, very spacious, very clean.
Business response:
Mr Brian, Thank you for taking out your valuable time for sharing your experience. We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time!
My stay Beds were not comfortable, pillows were flat. Elevator stopped working for a little while the next morning. Breakfast was not the best I have had It was clean
Business response:
Hi Joe, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your experience with us. We hope to someday have another opportunity to host your stay.
The room was dirty. Candy rappers from the previous guests were on the floor. Front desk was rude The service for the overnight staff was poor. We made mulitple complaints regarding noise, and wound up having to leave the property early because nothing was done. No apologies were made by the front desk staff when we checked out. It seemed like they didn't care about our comfort or our business at all
Business response:
Hi Ariana, We are sad to see you unhappy. We never want our guests to have such kind of experience. We apologize for the inconvenience you faced. I will surely forward your feedback to our team for improvements and hope to give us another chance to improve our services.
Fair
Beds had hair in them
Business response:
Ms Sherry, Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Please give us another chance, and we will ensure that you experience the comfort and hospitality we are known for.
Budget stay and high prices Bathroom was shoddy Bed was bowed in and painful WiFi was in and out Stains on walls Rust on fixtures At almost 300 for 2 nights Lobby staff is phenomenal I cannot say that enough especially night staff. Room was a prior war zone that was never fixed right. Door would not except the key card. Everyday time I opened the door I would have to get the card redone or it wouldn’t open. Even after that it was a struggle.
Business response:
Hello, On behalf of our entire team, I would like to apologize for not exceeding your expectations and the inconvenience faced by you. We will surely forward your feedback to our team for improvements and assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We hope to serve you better next time.
Disappointing
Fair
Okay I key did not work for two days management could care less, the maintenance guyJuan was excellent the batteries inside door latch were dead. Management could not even get in room, so as we came and went for the weekend they had to keep trying to get us in the room. After my wife's baby shower we stood in the hall for 30 minutes with two carts of gifts, and wife 7 months pregnant after the shower and she was exhausted. I came in for my wife's baby shower and it was close to the venue.
Business response:
Hi Andy, Thank you for sharing your review regarding the stay at the hotel and bringing the issue upfront. We apologize for the inconvenience faced by you. We are working on the issue, to improve our services and ensuring the quality of stay for our guests. We hope to see you soon and experience a better stay and service at the hotel.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,392 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open at 12:00 p.m.