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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you James for taking your time to review Lady Luck. We are glad that you had an excellent stay and hope to see you in the future.
Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Great customer service especially the food services. Employees were very helpful and nice. Great room clean and quiet. One thing was the A/C wasnt working, but didnt ruin anything. Just loved my experience.
Business response:
Thank you for taking your time to review your stay here at Lady Luck. We are glad you enjoyed your stay and will look into the minor issues you identified. We hope to see you again soon.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Business response:
Thank you for taking your time to review the Lady Luck hotel anonymous. We appreciate knowing when we have done right by our guests so that we can keep doing what works in the future. Hope to see you again.
Business response:
Thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
It was great but didn’t like the fact I had to go through the entire isle casino to check in
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. We've recently increased our staffing at the front desk (post COVID personnel loss) so that we can better serve you. Again thank you for the review and we hope to see you again soon.
Business response:
Wow, THANK YOU for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Just okay- nothing special.
Business response:
Thank you Vicki for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of a ideal trip so that we can earn a better score. Thank you and have great day.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,753 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.