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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
Stay here, but...eat somewhere else. The place was very clean and quiet.The only thing is that the food in the restaurant is bland. The hunt for food lead me to the buffet at a different casino. All in all I will definitely visit again, I'll just bring snacks next time. Also the staff was very friendly and helpful.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. I will inform the food and beverage about your comments so they can make and necessary changes and hopefully improve for your next visit Again thank you for the good score and we look forward to your next trip, good luck!
Business response:
Thank you for your feedback the good rating, we hope to see you again soon! :)
Business response:
Very big thanks to you for the great rating!!! Ill be sure to share with the front desk staff, have a great day :)
ad customer service The person at the check in was not friendly at all. He was rude and had no customer service experience. When we asked an employee about the ice machine not working. His response was that , that was not his problem. WAs not satisfied with their service.
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. I will remind our front desk staff to always be more receptive and helpful when faced with this type of situation. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Business response:
Thank you for taking the time to review us, and of course for the great score. We look forward to your next trip, good luck
Business response:
Thank you for taking the time to review us, and of course for the great score. We look forward to your next trip, good luck
Business response:
We sincerely appreciate the five stars! Thank you, Lady Luck Casino Black Hawk
Room was hard to find with no help from staff .told to use elevator to 10th floor that doesn't exist
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. I'm happy to inform you that we will be installing property maps in the near future to aid you in navigating the area. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,753 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.