Lady Luck Casino Black Hawk

Business response:

Wow, THANK YOU for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.  

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day. 

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day. 

Business response:

Thanks for taking the time to leave us a review Cindy! So glad to hear you enjoyed your time here, we hope to see you back again soon! Thank you, Lady Luck Casino Black Hawk 

Business response:

Thank you for sharing your feedback. We hope that you can give Lady Luck Casino Black Hawk another try again in the future. Thanks, Lady Luck Casino Black Hawk 

Business response:

Thanks for the review Brittany! We appreciate hearing from our valued guests. We're happy to hear you had a great view from your room. Hope to see you back again soon! Thank you, Lady Luck Casino Black Hawk 

Business response:

Thank you for taking the time to give us a review and of course for the great score. We've added multiple signs during the post COVID personnel shortage to aid in helping our guests be directed to the front desk that is currently doing our check-ins. We are constantly striving to improve our guest experience and your review will help in this effort. Again, thank you and have great day! 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.