Lady Luck Casino Black Hawk

Misty 

on Expedia

3 months ago

Room was too hot was not able to adjust anything and the customer service was a joke. They would not move us or even help us said they couldn’t do anything to help it was so hot I was throwing up 

Brandee 

on Expedia

3 months ago

Service was horrible and there were dirty wash cloths in the bathroom 

Portia 

on Expedia

3 months ago

The rooms are severely outdated and the hotel is pretty dirty. You're better off booking a room at horseshoe, way better! 

Lawrence 

on Expedia

3 months ago

Place was terrible 

Brian 

on Expedia

3 months ago

There is no staff at time of check in. Really?.. at a casino? Room was clean but dated and needed a blanket. No extra blanket in room... and no one at front desk to request. Will not return. 

Laurie 

on Expedia

3 months ago

Check in was a little challenging. No one worked the desk at the hotel. You have to walk down to the casino and back to where they check you in. Not very good directions of what a person needs to do. 

Julio 

on Expedia

3 months ago

$250+ a night, and they are so greedy they charge you for an early check in lmao 

Kevin 

on Expedia

4 months ago

We rented two rooms. One safe in the room did not work. The fridges barely keep anything cold. There was food left in the fridge. There is only one working ice machine on the 9th floor. The air conditioning barely worked. The check out kiosk did not work. Made us walk to another casino to check out. 

Gary 

on Expedia

4 months ago

Door to bathroom squeaks loudly when closing - not good at night as it woke up my wife. Toilet paper holder in bathroom is loose and falls off. Basic maintenance is needed.