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340 Main Street, Black Hawk, CO, 80422, United States
Get directionsRoom was too hot was not able to adjust anything and the customer service was a joke. They would not move us or even help us said they couldn’t do anything to help it was so hot I was throwing up
Service was horrible and there were dirty wash cloths in the bathroom
The rooms are severely outdated and the hotel is pretty dirty. You're better off booking a room at horseshoe, way better!
Place was terrible
There is no staff at time of check in. Really?.. at a casino? Room was clean but dated and needed a blanket. No extra blanket in room... and no one at front desk to request. Will not return.
Check in was a little challenging. No one worked the desk at the hotel. You have to walk down to the casino and back to where they check you in. Not very good directions of what a person needs to do.
$250+ a night, and they are so greedy they charge you for an early check in lmao
We rented two rooms. One safe in the room did not work. The fridges barely keep anything cold. There was food left in the fridge. There is only one working ice machine on the 9th floor. The air conditioning barely worked. The check out kiosk did not work. Made us walk to another casino to check out.
Door to bathroom squeaks loudly when closing - not good at night as it woke up my wife. Toilet paper holder in bathroom is loose and falls off. Basic maintenance is needed.
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,945 reviews.
Lady Luck Casino Black Hawk is open now. It is open 24/7.