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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
We're disappointed to hear about your experience at Lady Luck Casino Black Hawk. Please feel free to reach out to us at (775) 786-5700 to discuss your concerns further.
Not the best experience and very much inconvenienced. Not worth the money or time to stay. Won't be back to your location, Toilet or tub leaked all over the floor, refrigerator would not cool, could not activate the safe for use, one elevator would not take my card tap, but if I went into the other elevator I did not have to swipe and was allowed access, coffe maker did not work.
Business response:
We are sorry to hear about your experience at Lady Luck Casino Black Hawk. Please contact us at (775) 786-5700 to discuss your concerns further.
Property in poor condition
Business response:
Please excuse any inconvenience. Your feedback is important to us. Thank you for bringing this to our attention.
Next stay anywhere but Lady Luck. Horseshoe Bally Your front staff is your 1st impression to facility and your staff Very Rude! Gave us a room where someone is already checked in! When asked to fix their error it was a nightmare. When making the two room reservation told requirements needed(frig and microwave) grandchild has Leukemia and meds must refrigerated and a microwave for his limited diet. No microwave in rooms and Lady Luck front desk said no to kitchen help ...sent us to HorseShoe knowing they didn't have access fo... read more
In mountains
Business response:
Thank you for your feedback.
The housekeeping is absolutely horrible. Stayed a week and after having to “request” room service, the housekeeping staff reluctantly attended our room. Fresh towels and sheets were provided only once for the entire week
Business response:
Your feedback is important to us. Thank you for sharing your experience. If you have any further concerns, please feel free to reach out to us at (775) 786-5700.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,760 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open at 12:00 p.m.