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LoanCare, LLC

4.6

About this business

LoanCare is a top national provider of full-service, component, and interim mortgage loan sub-servicing. The company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decisioning across the servicing spectrum. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies and portfolio investors. LoanCare is part o... read more

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.6256 reviews
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Michael's profile image
a year ago

1000% better than my previous mortgage company (Primary Residential - WORST company... EVER). Never have had a problem with LoanCare. 

Janet's profile image
a year ago

Aside from stating I am 90 days late which I am not and they agree to fix, they have been good lender to work with. We are selling though 

Kathryn's profile image
a year ago

The loan administrator has been easy to work with. I can do all business online mostly. If I have questions they are helpful on the phone. 

Emily's profile image
a year ago

Positive experience inside and out. Worked with me through some tough times and had kind and professional customer service associates. 

Christopher's profile image
Christopher 
a year ago

Loancare has us confuse between Atlantic Bay and themselves. At one point our bank was paying both, until we talk with each one of them. LoannCare is the servicing dept, for Atlantic Bay Mortgage. 

Bhiner76's profile image
Bhiner76 
a year ago

Lone care was very helpful in getting my dream home. Financed new horizon wasted a lot of my time when the market was turbulent, resulting in a higher interest rate than I wanted. 

Monica's profile image
a year ago

I have been with Loancare for 6 years now, and one thing II know is customer service is always there to help.Everyone is very helpful. 

Dedra Grover's profile image
Dedra Grover 
a year ago

Very decent company! Would definitely use again!! Very helpful. They were outstanding during the pandemic!! I definitely trust them! 

James's profile image
a year ago

They have helped us multiple times when my husband was on strike, when Covid hit and helped us lower our interest rate. They are helpful and understanding. 

Frequently asked questions about LoanCare, LLC

How is LoanCare, LLC rated?

LoanCare, LLC has a 4.6 star rating with 256 reviews. 

When is LoanCare, LLC open?

LoanCare, LLC is open now. It will close at 10:00 p.m.