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LoanCare, LLC
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
LoanCare does not care and different people give different advice. They don't explain the whole process, it seems like they want to get people in financial trouble to take their home and resell it.
If you have ANY option with ANY other financing firmCHOOSE them! Loancare is the absolute worst mortgage company ***********************. They double debited our mortgage and then told us we had to wait until next month when the statement comes outto be reimbursed. This was after having a signed printout on letterhead from my ************, showing the double payment. Every public forum we have to communicate their pathetic and unacceptable practiceswe will do just that. Steer clear of Loancare. They dont "care" about s**%!
I am filing a complaint regarding LoanCares repeated practice of withdrawing my monthly mortgage payment before the scheduled due date, despite having autopay set up specifically for the first of every month. LoanCare has debited my account before the 1st, causing my bank account to be overdrawn.This practice is unacceptable and has created financial hardship. I set up autopay to ensure timely payments not early withdrawals that interfere with my budgeting and banking schedules.I contacted LoanCare to address this issue, and... read more
The staff at loancare commonly give bad or incorrect information. I sent them an insurance claim check which they received on 10/16. I have called them every business day since and keep getting the run around. Today 10/29 I was unable to access my information on their website. When I called I was told that they are in the process of approving my distribution. They told me it could take up to 5 business days to approve which means by the time they mail it I will not get it for up to 10 days! By federal law they have Under the... read more
I cant believe after reading all these reviews that loancare has not been shut down yet. I am having problems with trying to get them to release my insurance funds. Its been over a year since my flood claim was opened. Insurance payed out 3 months later and loancare has been drawing interest off the money ever since. They let me know over 6 months ago that they would not release any funds to repair the house. They would only reimburse me for repairs that takes place on the property. So, since then I have racked up 30k in ***... read more
I would leave zero (0) stars of I could! This is the absolute worst company to deal with! What a bunch of Liars! The mis-applied funds I sent to settle escrow shortage, repeatedly ran escrow analysis to "fix" the issue, and then had the audacity to bill me for more escrow shortage! If I could get rid of them, I would do so in a hurry.
Loancare puts existing customers on an infinite loop when you call in. It seems impossible to get an actual person on the phone to fix their mistake. How is this the normal operation of this company?
I am a former adjuster and a contractor for over 18 years, military retired and a Commander of a Veterans of Foreign wars post, I have dealt with countless claims and mortgage companies over the years but these buys take the preverbal cake. My client received a insurance claim check for $12,000 dollars for a roof claim. So he fill out all the proper documents including the Lein Release and my W-9 along with the insurance adjusters report and my contractors agreement contractors *** and Drivers lic copy and amount of deposit ... read more
This company is a general contractors WORST nightmare!Im currently rebuilding a home that had a fire and caused over $165,000 in damages. State Farm Insurance was beyond wonderful and paid the claim very quickly. Of course the claim check was made to both the homeowner and Loandontcare. They are giving us the runaround on releasing funds for the rebuild. We are currently in over $40,000 deep into repairs and no funding from Loandontcare.The homeowner calls twice a day and has been for 2 weeks..every call is a different story... read more
Frequently asked questions about LoanCare, LLC
How is LoanCare, LLC rated?
LoanCare, LLC has a 1.3 star rating with 1,432 reviews.
When is LoanCare, LLC open?
LoanCare, LLC is closed now. It will open at 8:00 a.m.