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LoanCare, LLC

1.3

About this business

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
1.31,377 reviews
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Travis R's profile image
Travis R 
a week ago

I cant believe after reading all these reviews that loancare has not been shut down yet. I am having problems with trying to get them to release my insurance funds. Its been over a year since my flood claim was opened. Insurance payed out 3 months later and loancare has been drawing interest off the money ever since. They let me know over 6 months ago that they would not release any funds to repair the house. They would only reimburse me for repairs that takes place on the property. So, since then I have racked up 30k in ***... read more

Dee W's profile image
Dee W 
a month ago

I would leave zero (0) stars of I could! This is the absolute worst company to deal with! What a bunch of Liars! The mis-applied funds I sent to settle escrow shortage, repeatedly ran escrow analysis to "fix" the issue, and then had the audacity to bill me for more escrow shortage! If I could get rid of them, I would do so in a hurry. 

Caroline H's profile image
Caroline H 
a month ago

Loancare puts existing customers on an infinite loop when you call in. It seems impossible to get an actual person on the phone to fix their mistake. How is this the normal operation of this company? 

Mike M's profile image
Mike M 
a month ago

I am a former adjuster and a contractor for over 18 years, military retired and a Commander of a Veterans of Foreign wars post, I have dealt with countless claims and mortgage companies over the years but these buys take the preverbal cake. My client received a insurance claim check for $12,000 dollars for a roof claim. So he fill out all the proper documents including the Lein Release and my W-9 along with the insurance adjusters report and my contractors agreement contractors *** and Drivers lic copy and amount of deposit ... read more

Ronnie S's profile image
Ronnie S 
a month ago

This company is a general contractors WORST nightmare!Im currently rebuilding a home that had a fire and caused over $165,000 in damages. State Farm Insurance was beyond wonderful and paid the claim very quickly. Of course the claim check was made to both the homeowner and Loandontcare. They are giving us the runaround on releasing funds for the rebuild. We are currently in over $40,000 deep into repairs and no funding from Loandontcare.The homeowner calls twice a day and has been for 2 weeks..every call is a different story... read more

Dylan M's profile image
Dylan M 
a month ago

No notice of loan transfer resulting in a late payment!Unbeknownst to me, my loan was transferred to LoanCare (a subservicer for Lakeview) from ********** who I had refinanced with.OCMBC received my mortgage payment for June and I setup auto-pay with them to ensure future payments were made on time. As most people would with no prior payment issues and no notification otherwise, I presumed everything was on track with my payments. That was until yesterday evening when I checked my ******* no point in until yesterday 8/27/202... read more

Judd F's profile image
Judd F 
a month ago

If there were anything less than one star, this joke of a business would get it. Twice I've had damage to my home. Twice I've literally had to fight them to get the money my insurance company expeditiously paid to have my home repaired. The first time the damaged happened, I had to live in a hotel for 85 days. I went through three contractors because no one is going to work for free. The most recent claim I've had to deal with them on was a roof replacement from hail damage. I did my part. I sent in all required documents. H... read more

Justin Z's profile image
Justin Z 
a month ago

Always get an attitude. Always. How dare you come at then with questions. You'll never get straight answer and it will always be your fault. It's insane. And so frustrating. Cause these guys are like two companies Lake view and Loan Care and you get different information from both. I would NEVER EVER recommend these people. 

Brian B's profile image
Brian B 
2 months ago

LoanCare calls demanding a return call after wasting the client's time.Refused to put payments that were not full payments into the primary account, instead placed them into a separate account then harassed the client demanding a full payment. They hope the client forgets about the secondary account. 

Frequently asked questions about LoanCare, LLC

How is LoanCare, LLC rated?

LoanCare, LLC has a 1.3 star rating with 1,377 reviews. 

When is LoanCare, LLC open?

LoanCare, LLC is open now. It will close at 10:00 p.m.