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LoanCare, LLC

4.6

About this business

LoanCare is a top national provider of full-service, component, and interim mortgage loan sub-servicing. The company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decisioning across the servicing spectrum. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies and portfolio investors. LoanCare is part o... read more

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.6256 reviews
Select a rating
Rosalie's profile image
a year ago

Very very pleasant experience with a lonecare - Lakeview I was very happy with all of the help that they gave me when I Needed it. The account is now closed and paid in full 

Jesse's profile image
2 years ago

Hello thank you very much for your help on this and helping to improve my credit score thank you again I really really appreciate your help 

Bonnie U2FsdGVkX1/08IsBr+lH/gehBFZRVcOukBFdYN5T27M='s profile image
Bonnie U2FsdGVkX1/08IsBr+lH/gehBFZRVcOukBFdYN5T27M= 
2 years ago

They kept me in the loop with everything. Daily if I wanted them to. They were all very friendly and helpful. I would definitely recommend them to even someone who doesn’t have perfect credit. My credit was just ok and they gave me a mortgage loan :) 

Ramon's profile image
2 years ago

Very good and when i been in trouble with my payments they always find a way to fix it, rigth now i am in a good posición thanks to loancare thank you very much 

Heather's profile image
2 years ago

Loancare is great! We have had a good experience with them. We refinanced our loan from 5% to 3.125% and are very happy about that. We would use them for our next home loan services. 

Business response:

You work for them right? They aren't great! You will see but maybe not because you may work for them . But take care 

Melanie's profile image
2 years ago

Problems with customer service a few times, they're almost ALWAYS late paying my taxes that are always included in my payments! Its It's frustrating! 

Charles's profile image
2 years ago

Loan Care met our needs when we needed them. We have been so pleased with them! Exceptional service!! They helped make our dreams come true. 

Business response:

It's disgusting to find so many fake reviews on various websites including wallethub and booking.com. Sad but true. IMO this loan processor should be avoided like the plague, if you can. 

Susan's profile image
3 years ago

I like them, but it's very hard to get the same information from various Reps you speak with and hold times are extremely long right now. 

Dennis's profile image
3 years ago

They were tremendously helpful happy to do business with them very professional extremely nice <br /> I wish more business act like them 

Frequently asked questions about LoanCare, LLC

How is LoanCare, LLC rated?

LoanCare, LLC has a 4.6 star rating with 256 reviews. 

When is LoanCare, LLC open?

LoanCare, LLC is closed now. It will open at 8:00 a.m.