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LoanCare, LLC - Virginia Beach, VA
About this business
LoanCare is a top national provider of full-service, component, and interim mortgage loan sub-servicing. The company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decisioning across the servicing spectrum. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies and portfolio investors. LoanCare is part o... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Courteous and professional. Picked up quickly on issue.
Business response:
Christine, we sincerely thank you for the positive review!
Loan Care is wonderful to set up automatic payments.
Business response:
Vicki, thank you so much for your high rating!
Internet and phone service was very professional and made my transition to your service painless and easy
Business response:
Hello Kenneth, we sincerely thank you for the positive review!
Helpful, hard to contact with phones being so busy
Great Customer Service, help, Patience and kindness ! Much Gratitude 🙏🏼
The CS rep was cordial, knowledgeable, and answered all my questions. I’m sorry I don’t remember his name.
The associate that I dealt with was courteous and knowledgeable, getting right to the point and staying there, answering all my questions and facilitating a response from the correct department.
It's great experience and just like that I got what I needed to know. I hope I can avail again your service in the future. Thanks.
Addresses question and answered it with no issues...
Frequently asked questions about LoanCare, LLC
How is LoanCare, LLC rated?
LoanCare, LLC has a 4.6 star rating with 209 reviews.
When is LoanCare, LLC open?
LoanCare, LLC is open now. It will close at 10:00 p.m.
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