This profile has been claimed by the business owner or representative.
LoanCare, LLC - Virginia Beach, VA
About this business
LoanCare is a top national provider of full-service, component, and interim mortgage loan sub-servicing. The company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decisioning across the servicing spectrum. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies and portfolio investors. LoanCare is part o... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Experienced agents and customer service reps always responded to our questions or concerns. The VA IRRRL refinance process was shortened with the electronic signature process on line. The best.
Business response:
Fredrick thank you so much for the positive review!
could not log in. called and spoke with a young lady who was very helpful. we cancelled my account log in info and set up a new one. she was very respectful , patient, and understanding.
Business response:
James thank you for your kind words and this wonderful review!
customer service was very responsive and listened . There was a problem on the recast payment ; the wiring instructions I was given had then wrong loan number which caused the $$ to be "lost" for a couple of days. I was found and things did work out
Business response:
Hi Robert thank you for leaving us a positive rating!
Satisfy my request.
Business response:
Karen, thank you; we appreciate your feedback! If we can be of any further help in the future, please don’t hesitate to contact us at socialsupport@loancare.net
Someone is always available to answer my question ..
Business response:
Hello Regine thank you; we appreciate your feedback! If we can be of any further help in the future, please don’t hesitate to contact us at socialsupport@loancare.net
Frequently asked questions about LoanCare, LLC
How is LoanCare, LLC rated?
LoanCare, LLC has a 4.6 star rating with 209 reviews.
When is LoanCare, LLC open?
LoanCare, LLC is closed now. It will open on Friday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com