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LoanCare, LLC
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Worst experience with a mortgage company ever!!! The insurance department is so unprofessional and uneducated. Made changes to my insurance and they refused to acknowledge these changes or make the changes on my escrow account. They refused to remove a wind policy even after 2 weeks I cancelled it. They continued to charge me an extra $***/mth for a policy that has been cancelled! I’m diligently working on getting rid of this company altogether. They are money hungry and fraudulent!
I have been with Loan Care or ******** Loan Servicing LLC. since May 4, 2021 and I have never been 30 days late with this mortgage company. One month I decided to make a payment online because I was reviewing my account details. When I made my payment online and selected the account number from which to process my payment and selected "Submit" something happened in the process. I kept checking my bank account and the payment was not processed. When I called Loan Care they informed me that my check was returned. I told them t... read more
This has to be the worst mortgage company around. If you can, cut your ties now!!! These snakes will cut you off at the knees every chance they get!!!
This is the worst decision I have ever made. The company has taken money claiming to have paid my taxes, I am disabled and I no longer have to pay taxes. Yet money is continuously being withdrawn from my account, I went to the tax assessor's office to find out why I'm paying taxes if I am submitting my paperwork for the exemptions and they go to the computer and show me where the money is being sent back to the company, but I HAVE SEEN ANY OF THAT MONEY NOR HAVE I seen proof of it in my escrow account. I asked for an audit o... read more
How is it possible for this company to have ***rating of A+ with all the negative reviews? LoanCare is run by incompetent clowns who can't produce acorrect Form *****They misreported my property tax payment and incorrectly calculated my escrow payments. They need to be investigated and shut down.
We have had multiple complaints we have voiced to this company but also to the State we live in. We are seeking a refinance and they will not give us a payoff. There have been multiple requests for payoff from the Title Co and from ourselves.
Horrible Customer service / Lots of lips service they do not Care about the customer / keep adding on more fees.
Worst Loan company I have ever dealt with related to paying taxes and getting them paid on time. No one will address your call keep putting you off saying still open ticket. This is crazy had to pay my own home taxes last year due to incompetence staff in the tax office. also called over 10 days and no one answered the phone 2 months ago.
Very Poor Service. They SPAM emails. They do not respond to complaints.
Frequently asked questions about LoanCare, LLC
How is LoanCare, LLC rated?
LoanCare, LLC has a 1.3 star rating with 1,432 reviews.
When is LoanCare, LLC open?
LoanCare, LLC is open now. It will close at 10:00 p.m.