Long Island Veterinary Specialists

Alison B. 

on Yelp

a year ago

If you want to spend $3,765 to find out your cat is constipated, then this is the place for you. The overnight doctor gave her IV fluids, enemas and laxatives, while the daytime doctor only prescribed a take home medication. There were 25 entries on the invoice from the overnight doctor and 1 entry from the daytime doctor where my cat spent 12 hours. I brought her in at 10PM and was told that someone would call me at the shift change at 7AM. No one called. I contacted the vet at 9:30AM only to be told he was on rounds a... read more

Ray K. 

on Yelp

a year ago

DO NOT GO TO THIS ANIMAL HOPSPITAL! THEY ARE THEIVES AND LIARS! I brought my cat to them to have tests done and confirm if he had suspected FIP. I barely spoke to anyone, was not given any additional instructions and was not sent home with any medications. I did not get the results until over a week later. If it was not for my local vet, my cat would have been dead! When I finally spoke to the doctor he said he was terribly sorry for the late response as the results were put in someone else's mailbox. He then said I should... read more

Cori F. 

on Yelp

a year ago

On Sunday evening my dog collapsed and was having difficulty breathing. We called ahead and after waiting on hold for almost 10 minutes with the emergency line, they told us to park in front of the building and someone will be there waiting for us. We pull up. No one waiting and no one at the front desk. We eventually get them to send someone out who doesn't even try to help get the dog out of the car. Instead he goes back inside and rolls out with a small, rickety metal cadaver table (smaller than my dog) and tells us to pu... read more

Laura D. 

on Yelp

a year ago

My review is solely on the vet, Dr Andrew Shih. The support staff, from the front desk, to the vet techs were very kind and compassionate. We went on Friday evening after our 16 year old Lhasa Apso, collapsed near the back door. The dog has been declining in health for several months now. We came to the very difficult decision to euthanize the dog. The "so called" vet came in and asked what the problem was, we stated his health has been on a steady decline, limited mobility, loss of bowel/bladder functions, sleeps a lot,... read more

Alana M. 

on Yelp

2 years ago

Never in my life have I had to deal with such incompetent and uncompassionate staff, the reception staff is both incapable of retaining basic information such as a phone number that is repeated to them multiple times but they also are not empowered by even the most basic knowledge to answer a simple question without placing you on hold for 5-6 minutes to ask somebody else how to answer a basic inquiry. The medical staff has no bedside manner and are pushy and withholding with information. For a profession that literally base... read more

First L. 

on Yelp

2 years ago

I brought my dog in for a left leg surgery, the referral stated left leg, all the paperwork stated left leg. My boyfriend and I mentioned her left leg multiple times during the consult. The doctor made a mistake and the surgery was done on the right (incorrect) leg. I've yet to receive an apology, instead they are saying this was a "miscommunication". I'm not sure how much clearer we could have been that it was the left leg that needed the surgery. The communication was very very clear. Rather than escalating this to a high... read more

Sarah D. 

on Yelp

2 years ago

Bad memories of a terrible experience. Our lab had therapy for leg injury there and never recovered. We had to put him down and fought for un-used therapy we were required to pay for in advance. Had to pay in advance when we went there to put him down. They wouldn't let us see him for more than an hour. We begged to spend time with him at the end but we were made to sit in the waiting room. Then we got rushed through the procedure. We felt our emotions were taken advantage of. I am posting this old story again becaus... read more

Dara A. 

on Yelp

2 years ago

If you care about your pets and you don't want your time wasted DO NOT GO HERE!! If I could give it zero stars I would. Don't be like me and ignore all the bad reviews, I promise you'll regret it. I brought my dog(a shitzu) in because he was attacked by a pit-bull and it looked like he had a broken jaw. I kept being told it would 'just be a few minutes' to be seen. It took an hour for my dog to be seen, and then 2 hours for me to even speak with the doctor, just for the doctor to tell me that I need to come back another day ... read more

Eddie I. 

on Yelp

2 years ago

We brought our dog in as our vet instructed due to our Bully swallowing a sock. Our dog had surgery and tiny sock was removed and we were told surgery went well and that our pup would be monitored to make sure any bleeding would not occur. My wife had gone to visit the dog on two out of the four days our pup was there and realized that our pup was having trouble breathing. She has this bad wheezing and it sounds like kennel cough. We were told it has to do with the anesthesia and it would go away. Well after paying over $10,... read more