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163 S Service Rd, Plainview, NY, 11803, United States
Get directionsThis is my 2nd review of LIVS on here. My first was for Dr. Kim, who was wonderful. On February 14th I had to bring one of my other cats, Munke, here on an emergency visit because he couldn't urinate. He was roaming around the house crying in pain. I took him to LIVS Plainview and he was brought in right away to an exam room where he saw Dr. Kramer, who was also wonderful. She ran some tests and quickly figured out what was going on with him and explained it to me so I could easily understand. She also made clear how we ... read more
We brought our cat in to see an opthamologist after complications from dental surgery. While a long ride from Brooklyn, we were very happy we chose LIVS. Their service was prompt, professional, courteous, helpful and organized. Our cat received exceelent care. We would recommend LIVS with great confidence.
I was recommended this location by my dog's vet to see the ophthalmologist here to treat a corneal ulcer and I'am truly blown away. From the moment I walked in, the front desk staff was very friendly. I sat for about 10 mins and was called in. The two nurses who first seen us were very patient with my dog who was a bit aggressive due to nervousness. They were able to calm him down and make him feel comfortable. Shortly after, Dr Kim came in and checked him. She gave such a great explanation and breakdown of his issues and th... read more
Excellent care when my pet needed it most. His regular vet didn't know what he had and recommended LI Vet Specialists. They saw him the next day and diagnosed him with an autoimmune condition. It affected his left eyeball. He had a large red lump on the side of his eyeball. They had a few ways to treat and we picked the less invasive way. Unfortunately after 5 day's it was worse and I brought him back. Dr. Kim gave him a steroid injection under the eyelid that slowly releases the steroid. That worked like a charm. Dr. Kim ca... read more
Had to take my pup here unexpectedly this past Sunday. Before heading out, I asked two friends for recommendations on where to go. Both said here. Sitting in the waiting room & reading the bad yelp reviews, I was so nervous! I had an extremely positive experience. Dr Underwood was knowledgeable, patient, & compassionate. She took great care of my beloved dog & explained everything to me. I couldn't have asked for a better experience. The front office staff was great too, one of them helped me get my groggy 73lb furchild ba... read more
Recently took my dog here on the recommendation of my veterinarian. The initial consultation, expensive as it was, the doctor provided me with thorough information about the procedures and never rushed me and answered all questions, the consultation itself is about $185 and no it does not go towards the cost of the surgery. As well I was able to speak with my wife the next day. The surgery itself went smoothly and the doctor kept me abreast to the condition of my dog. As well we were able to buy some of the required items, s... read more
This is the only place I would take my animals in case of an emergency. The cost is more reasonable than the others and the staff is higher quality. Many awards for taking care of military and police dogs. Saved my cat's life and I wasn't just another customer.
Business response:
Hi Melanie, Thank you for the wonderful review! We very much appreciate your feedback.
I will start off my saying the treatment was top notch. My dogs teeth were removed from a persistent infection. The job was impeccable - professional doctors and I was treated amazing. Is it cheap? No, but In life you get what you pay for ! These are surgeons and doctors that are available to us 24/7/365 and round the clock care for our pets. Thank you for fixing all our dogs over the years. Stew appreciates the care you gave him these last 48 hours and so do we.
Business response:
Hi Jaclyn, Thank you for your wonderful feedback and review! We love Stew and are happy to hear he is doing well - he is so very adorable! If you ever need us again, we will be here for you and your fur babies. Thank you again!
We were thankful for the doctor in helping us with our dog during an extremely stressful emergency. Our dog was treated with care and the veterinarian was knowledgeable. BUT Very dissatisfied with the billing procedure and policies for this establishment. There is no posting that you have to pay all up front in order to have your dog/animal looked at. It was midnight and I left my wallet at home. The only other option was a cashiers check (at midnight), we offered to pay as much as we could then come back early morning to fi... read more
Business response:
Hi Eve, Thank you for your feedback. While we understand your dissatisfaction, these procedures are not uncommon with regards to emergency animal hospitals. These policies have been in place for specific reasons, however, we are sorry if that wasn't communicated to you in an effective manner. With regards to the unprofessional conversation you had with our employee, we strive to provide compassion and empathy in emergency situations, and we fell short. We will address and coach accordingly. We hope your dog is doing well a... read more
Long Island Veterinary Specialists has a 3.9 star rating with 1,874 reviews.
Long Island Veterinary Specialists is open now. It is open 24/7.