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163 S Service Rd, Plainview, NY, 11803, United States
Get directionsStay away! This place is a circus. The entire staff is poorly trained and have no clue what they are doing. They only want your money. They will try to get as much money out of you as they can. And then they still dont know what is wrong with your pet. Save your time and money and go to a real veterinarian. Nothing but a bunch of clowns here.
Business response:
We are unable to locate a record in our files under the name on your Yelp profile. If you would like to discuss your visit to LIVS, please give us a call at your convenience: (516) 501-1700.
I'm not one who usually complains, I have never given a negative review to any business in my life. I always try to understand both sides of any situation when it comes to business. Without every last detail I have to share that the experience I had at "LIVS" (Long Isand Vet Specialist ) has left me traumatized. My poor baby boy Maltese of 7 years started bleeding mildly from his gums, it was a Saturday afternoon and I figured I would take him to my vet on Monday. I treated him with baking soda and peroxide. I thought... read more
Truly horrible treatment was given to my dachshund when we took him there on 1/30/22 he needed immediate treatment and the night time crew was interested in obtaining our credit card information before action was given needless to say our beloved pet was put to rest. We were devasted on how uncompassionate this was handled. The next day when we picked up our pet he was given to us in a horrible box. I tried numerous times to discuss this with Management Ms. Lexi Kane who never attempted to reach out to me. I definitely w... read more
***WARNING*** If you want be respected/treated as a worried animal owner and a fast response about your animal PLEASE take them some where else.I took my dog there at 11:30 am and was not seen until 5pm. My dog ended up having to stay the night and I was told by the vet in charge (Dr.Marino) that it was going to cost me $3,000, I told him it didn't matter to me as long as my dog got the attention he needed I'd pay whatever. At 7:30 Dr.Marino told me he would call me in an hour or so to give me an update about me dog. 9:30 p... read more
If I could give them a rating to put them out of business I would. That was the worst experience I have ever had with medical professionals! Your practice should absolutely never in life exist and you should never say you are in a helping profession. You are cold, unprofessional and void of any sort of compassion or humanity. They should not be in the business of working with fur babies and it is my mission to write countless negative reviews and blast them on blogs/yelp etc. If you care for any living thing you should not ... read more
Make sure to ask for an estimate first as they just add on more and more fees and do not want to call or ask for authorization. This has happened three times here with them. They don't answer the phones during the day at times...getting a callback is painful during visits there. They are refusing to allow anyone in with pets "due to covid" (October 2021 while restaurants and doctors offices and stores are open) and we recently had a surgery consult without ever seeing the surgeon over the phone - not even a zoom call. AFTER... read more
TL;DR--Almost killed my cat due to negligence, but also has some great departments. I've had great experiences with some departments and terrible with others. Ophthalmology and soft tissue surgery were very good. We mostly had trouble with internal medicine. Overall, yes they charge you a lot and you won't get talked through it so it feels like your money is flying out of your hands. On the other hand, a lot of it is worth it as they do have good specialists and facilities. As for the obviously bad stuff, the wait times ar... read more
Zero stars. DO NOT GO HERE! Terrible. Incorrect medical information. Uninformed staff. Uneducated staff. Kind and courteous but not equipped for a medical facility. Absolutely horrendous experience.
Business response:
Hi Lauren, we appreciate you leaving a review. We'd love to address any questions or concerns about your visit directly. If you'd like to discuss, please reach out to our Client Service Manager at your convenience 516-501-1700.
This place is horrible. All they care about is money and making a sale. We came here because of the recommendation by our vet. After an accident, our vet did some x rays on our family doggie. He thinks it was not serious. So he put some bandages on him and sent us home. He also told us we could go if we wish a specialist to take another look. We then made an appointment this weekend to see a specialist. We arrived on time but waited in our car for a very long time. Finally, when it was our turn, the staff took our d... read more
Long Island Veterinary Specialists has a 3.9 star rating with 1,874 reviews.
Long Island Veterinary Specialists is open now. It is open 24/7.