Long Island Veterinary Specialists

Danielle P. 

on Yelp

5 years ago

Still wishing I could give them a rating of zero. Our Bella has since passed on. Lexi called me back this morning and was just as unepathetic as the staff that treated her over the weekend. When I refused to let her push me off the phone she basically hung up on me! Save yourself a ton of heartache and please visit the emergency vet in Huntington or West Islip. After speaking to a fee friends about my experience, they said I wish you had reached out because I would have told you to stay away from this place. 

Jess L. 

on Yelp

5 years ago

I came here in late October 2020, when there were still a bit of COVID-19 regulations. Specifically, you had to wait in the parking lot, call reception and let them know your license plate, and wait for someone to come by and get your pet. The parking lot was a madhouse and not meant for lots of people waiting. It was a bit stressful not knowing when someone would come by to get my pet even though we had an appointment. We waited about a half hour beyond our appointment time. Luckily, my cat's ultrasound was relatively q... read more

Barbara A. 

on Yelp

5 years ago

A lot of reviews mention that LIVS is money hungry. My complaint is that they're not very competent: from making appointments onward. I had made a follow up appointment for my cat to have an ultrasound and fine needle aspiration to determine if enlarged lymph nodes seen on an earlier CT scan were cancerous. Upon arrival I called to check in and the receptionist said "this is just for a follow-up, yes?" I said "no" and mentioned what the appointment was for. She replied that someone messed up the schedule, but not to worry, m... read more

A .. 

on Yelp

5 years ago

This establishment is money hungry. They stole the last few days with my beloved dog so they can charge for overnight stays. It's a long story, but to try to recap: they "recommended" I continue to keep my dog there, even with no diagnosis after 4 different tests, so she stays on IV. She was on her last legs and persuaded me to keep her there. Of course, I thought it best to listen to medical advices, so I did. Worried and scared, picturing her alone, sick without her family, I called back and finally connected with a vet ... read more

Roxanne S. 

on Yelp

5 years ago

If I had the opportunity to give no stars I would. Will never go back to this animal hospital again. Took my 8 year cat here because of a bladder stone that was blocked in her urethra last night. Spent 3 hours waiting for them to tell me she needed a foley inserted to see if they can push the stone back into her bladder and was told that it could possibly puncture through the wall. If that was to happen it would be emergent surgery costing almost $7,000. I went against medical advice and took my cat to her vet the next morni... read more

Jason O. 

on Yelp

5 years ago

This is the worst place you can take you pet if they are feeling really sick. I call check in and they tell me 20 minutes. An hour goes by and nothing I call again and tell me that they are still working on the pets they took in which I understand. So 2 more hours past and I decide to call again. They literally told me they don't know how long they will take and if I wanna try a different place. But now I know not to go this place if my pet is ever in need of medical assistance again. STAY AWAY FIND ANOTHER PLACE THAT WOULD ... read more

Gabrielle G. 

on Yelp

5 years ago

Should've read the reviews first. I came here for my guinea pig's eye. He was cold dismissive and uncaring. He mentioned that Hazelnut is probably in pain and then did not prescribe pain meds. Did not explain how to administer the eye drops. I spent $270 to be told the same thing my primary vet said just scarier. Dropped words like "rupture" and "face paralysis". He was on the phone with me for 4 minutes and was nasty the whole time. Absolutely useless. He thinks he is better than everyone else and that you're not worth his ... read more

Carol F. 

on Yelp

5 years ago

Reception or whoever answered phone was rude. I gave me name, my pets name, my appointment time. She just kept asking me why I was here and who am I seeing. Since when do I have to know every detail of the visit. The info I gave should have been enough to check me in. And all the info and transferred records should be attached to my account. Then running 15 minutes later than appointment and nearly ran out of gas cuz we're required to stay in our cars, cold, with engines on to keep us warm. Over three hours in my car while... read more

Andrew R. 

on Yelp

5 years ago

I had an emergency, my 12 lb dog ate 4.75 ounces of mixed milk and dark chocolate. Instead of calming me and explaining your dog will be fine and we need to induce vomiting. They kept me waiting, asked questions about can they open a vein if needed , asked my zip code even though I told them I'm in the same town as their business. And by the way it's just a business. I truly don't think that care about the pet or pet owners. It's money to them. They insisted I call aspca or other animals poison control. For an hour on hold I... read more