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LPI Inc.
- Manufacturing
- Johnson City, TN
About this business
Leisure Products International, Inc. is the largest hot tub and swim spa retailer in the US with over 70 company-owned stores. Our dedication to innovation isn’t just a claim; it’s a commitment backed by a suite of patented technologies. Our U.S. patents are a testament to our industry-leading designs. From therapeutic spas to energy-efficient models, each hot tub is a pinnacle of engineering excellence, ensuring you get not just any hot tub. LPI, Inc. stands at the forefront of hot tub and swim spa innovation, renowned a... read more
Location details
506 Twin Oaks Dr, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have read most of the reviews on here and it is my opinion that much of the negativity of the feedback given here is not the error or fault of LPI, but rather the customers not really understanding proper protocol when operating and using a hot tub. First, I'd like to state that I purchased my hot tub in 2010 from this company and it is running even better in 2024. For 14 years now I and my guest have enjoyed this hot tub many times throughout each month of the year. It sits outside on my pool deck in Vermont. I purchased ... read more
Business response:
Thank you for sharing, Mr. **********We are glad your are still enjoying our product and receiving excellent service!
I have had several issues with the tub since i bought it. Working with the service team was challenging at times but they did not give up in their efforts to assist me with my issues. In the end they provided me with the parts I needed to make the necessary repairs. I also ordered parts of my own from energysaverspaequipment.com and also worked with Larry at LPI parts department to determine the correct parts. He was very helpful and when there were a few issues with the shipment with some damaged parts and a few that I orde... read more
This review is a little different as I want to try to explain what you might be walking into with this company but plan to stay neutral so you can form your own opinion on it! I will explain my ups and downs with this company. First you see the ad on tv, visit there store, fall in love with what your hot tub salesmen shows you, then you get it a little bit later then promised but that's to be expected because of COVID. Keep in mind that even though our contract did mention that we had a perfect amount of space it wasn't! Tha... read more
Frequently asked questions about LPI Inc.
How is LPI Inc. rated?
LPI Inc. has a 4.9 star rating with 995 reviews.
When is LPI Inc. open?
LPI Inc. is open now. It will close at 6:00 p.m.