Lumio

Estela G 

on BBB

2 years ago

I really think this company needs to do what they offer in the beginning to customers have more communication as to whats going on and being done.Customer service needs to stop throwing the ball at each other and stop saying they dont know when they can find out. I would have to call them just to find out what was going on with my panels and the process of getting them up and running. My panels were installed two years ago and still not up and running for many excuses blaming the city inspector that inspection didnt pass. I ... read more

Robby R 

on BBB

2 years ago

This has been a horrible experience I have had leak after leak on my roof they come out and patch it then it leaks again I even dealing with them coming out on replacing wood that they took off and did not replace but when I talk to ***** they say oh thats not us we are a solar company not a roofing company and then when I say they hired the roofers they tell me we will call you back after they circle back with their team and then try to offer me $1000 for me to do the repairs when I am paying $50k for everything I get a mes... read more

Erin W 

on BBB

2 years ago

This company has come to our door to solicit on 15 separate locations. Weve posted a no soliciting sign and even called the company to ask them to stop bothering us and yet the harassment continues. We would like this company to stop coming to our door permanently. 

Ron K 

on BBB

2 years ago

We had Lumo solar installed on our house and our parents house. the salesman, *****************, informed us that we would be getting a cash incentive of $2600 for future panel removal, $384 for Fpl deferred balance payoff and a $1200 referral bonus for my parents. My parents were to get a $1275 cashback incentive for solar panel removal as well. After the install the salesman, ***************** said sorry I cant afford it in a text message. Never paid us or my parents. Notified the company over four weeks ago for an investi... read more

Maria G 

on BBB

2 years ago

We were told one price I believe was 130 then after a couple of months our bill went up to 181. They told us when we called its because we didnt pay it off thats why our bill went up. I do not recommend them and we live in a small town where we see the sales people and we have let friends know to not get solar panels from them. 

M D B 

on BBB

2 years ago

I think Lumio *****. I would not recommend them at all. First of all, we had thought about going with them and then backed out. Then the salesman came back around and talked to my husband and I never ever saw them and they lied to him. Told him things that we would get and that Lumio would do and they didnt do nothing and it says in the contract that ****** is not responsible for what their sales people say. What kind of company is that? My advice is slam the door in their face if they come to you house.The only reason I sel... read more

McKayla S 

on BBB

2 years ago

Worst solar company! Nothing but a nightmare and it hasn't even been a year. Nothing that was explained has actually panned out that way. Over 3 months to get panels repaired and put back on the roof. I could probably write a mini novel about it all. Will not recommend to anyone! 

Stacy C 

on BBB

2 years ago

Worst company ever. Liars of sales people and HORRIBLE SERVICE. Worst decision we ever made. 

Jane C 

on BBB

2 years ago

These are the worst people on the planet. They came into my home and promised me the world and delivered nothing, repeatedly. They promised if I financed dollar panels with them my energy bill would disappear. Never happened. For over a year I've been paying two $200 bills. One to them and one to Duke. I told my sales rep ******* and he said they'd fix it. It's been a year. I lodged and BBB complaint and then they called me asking to remove the complaint because they'll fix it. They never fixed it. This is the worst company ... read more