Lumio

Bill S 

on BBB

2 years ago

Bunch of liars, do not use them. Plenty of reliable solar companies out there. Don't trust lumio solar, told us they are near bankruptcy, 

Brad B 

on BBB

2 years ago

Don't do business with this company. I am 48 years old and have owned three companies myself. This has got to be the worst managed company I have ever ran into. Great sales team and quick to take your money. Good luck after that. My project is over a year old now and it is still not complete. Companies like this are giving the whole Solar industry a bad name. I beg you to shop elsewhere... unless you like being ripped off and then not communicated with.Well after a year and half of waiting, and 4 months of complaining and th... read more

Josh S 

on BBB

2 years ago

We are a subcontractor with Lumio. This company has refused to pay us and is now over 60 days past due owing us $109,000. Multiple calls, text, and emails get ignored for weeks, and when they do answer, theyre full of excuses and lies telling us we will get paid within the week. Within the week turns into next week which turns into we are unsure when payment will be issued.. Steer clear of this horrible company with a company culture of deceit and theft. 

Cindy B 

on BBB

2 years ago

Lumio put in a solar system and collected money for a new roof. They did not Blue Star roofing for the roof and now I have received a lien in a court case that will be filed in court. This system is not producing enough energy. I had them put on extra panels to begin with, even though they said it was not needed and we had countless problems with the installation, including cutting piping to our pool causing the pool to empty several inches before we realize the *** had been cut on purpose. The enphase app to show us our ene... read more

Jeremy H 

on BBB

2 years ago

I know a company that was sub contracted thru Lumio to do leak repairs as well as drywall repairs and siding repairs for the last 5 months. They where put on 30 day terms and as soon as the payment for the work they had completed came due they didnt pay on time for the first payment due. Then never paid again. They owe somewhere near the 110k range at this point. They say they are going thru some management restructuring but they dont answer calls or texts or emails at all. They are just ghosting the subcontractor. Do not ev... read more

Kristopher G 

on BBB

2 years ago

Beware, salesman will make promises the company won't honor. I was told they'd reimburse electric bills until solar is producing. Was told we wouldn't make a payment for 6 months. Was told they would handle getting us set up with a buyback program. The company did not deliver on any of that. I keep getting passed around from person to person. I'm currently talking to lawyers and this seems to be common. 

Amber F 

on BBB

2 years ago

Had a few issues through the process, was going to let them go due to eventually getting the solar up and functional. However after being late starting panels we had a payment due on the panels. Lumio said they will pay for the payment until up and functional submitted this refund in May 2023 was approved in June *************************************************************************** processing. How does it take over 6 months to cut a check. No supervisors or managers will call me back. They have been expediting this che... read more

Heath H 

on BBB

2 years ago

First off, the salesman lied to me about the solar system producing enough to not have a utility bill year round because the system would produce enough in the summer to cover the winter. Lumio had to come out 3 times just to get all the panels to function over a period of 4 months. Afterwards, multiple panels had to be moved around on two separate visits to get 100% production out of the panels. Lumio had to come out a fourth time because some of the microinverters went out. The salesman also referred me to Lumio customer s... read more

Tim C 

on BBB

2 years ago

The payment is $200. It produces around $90 worth of electricity. The salesman told me I would never pay the electric company, that my bill would be covered by the system. He also promised a $1000 gift card I never received. I still pay around 100 a month for electricity on top of the payment of 200.