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Lumio
- Solar Installation
- Lehi, UT
About this business
Location details
1550 Digital Dr, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They set two appointments for site survey and no call no show. I have made several arrangements to accommodate their set appointments. I finally emailed them and the sales guy with no response back. With the beginning of our business relationship like this, I couldn't imagine moving forward.
First time doing this. But my experience with this company has been so stressful and upsetting, that if there is any chance of helping someone else, Ill do it. I hired Lumio for solar, but they talked me into replacing the roof as well for the tax credit. With the roofing project, they did the install during a wind/rain storm. Over the following days, the shingles blew/fell off the roof on numerous occasions. I was told by the county inspector that there wasnt enough nails. Lumio came several times, but only did patch repair... read more
THEY DO NOT RESPECT NO SOLICITING The representative ******* even acknowledged seeing the signs posted but said he's not selling something just seeking to find out if homeowners are interested in getting an appointment for a tech to visit and discuss options for alternative energy.
Had a knock at the door last night. **** pressure sales guy stating what others noted, metered swapped out by FPL, locked in rate etc. we set up an appt to go over numbers and I decided I was not interested. I tried calling CS to cancel, they couldnt help. Tonight salesman called to confirm and I said to cancel and hung up. I then get a nasty text I wasted his time. This speaks volumes about this company and their reps. **** pressure sales and rude to boot for what sounds like expensive and undelivered services. Beware.
The door to door sales people continuously harass ** multiple times a week and won't leave and won't accept "no" for an answer. Even if I close the door, they ********** again and keep ringing the doorbell. Had to threaten to call the police for them to finally leave and they left cursing at us. Is this what they get trained to do?
Had our first set of solar panels installed in 2022 after a lengthy process, and cost of over $70,000!!! After electric payments of $200+ each month on top of our $250 solar bill, it was determined Lumio had underestimated our usage. Another set of reps came out to assess our usage and production and deemed that we would need to add more panels... to the tune of $32,000! I was then contacted stating they had to add fees for trenching and my second solar loan payment would be higher than estimated, in which I was promised a $... read more
Horrible customer service and broken promises. *********************** promised my parents their electric bill would go down as soon as the panels were installed. Months later bills are still high and now they are stuck paying panels. They contacted him over and over with him promising to send someone out to check the panels and here we are still waiting for someone. He told them to send him the bills and they have every month and no response. When he bamboozled them into buying the panels he told them he would install a new... read more
Solar project started *****, install completed ****. Now almost **** and system still not functioning. Many things missed by installers and electricians adding more trips back to the house to correct. Although Lumio is quick to respond. Each trouble shooting visit seems to add another! If this project wasnt so costly Itd be comical. Lumios protocol checks and balances need refining.
Lumio has shady, unprofessional people that work for them, making promises of 100% off set in order to make their sale. We went from spending between $100 - $300, depending on time of year. We made it clear that unless our bill for both solar and electric were going to be $300 or less, we would have to pass. We were told varios times that after the summer months, we would build a bank of power to off set the majority of the rest of our year. Now our lowest bill is $260+ (solar panel bill) for a couple months in the summer, a... read more
Frequently asked questions about Lumio
How is Lumio rated?
Lumio has a 3.3 star rating with 1,438 reviews.
When is Lumio open?
Lumio is closed now. It will open tomorrow at 8:00 a.m.