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Madison Reed Hair Color Bar Studio City
- Hair Salons
- Los Angeles, CA
About this business
Location details
12833 Ventura Blvd, #121, Los Angeles, CA, 91604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I love how my hair looks after coming here! I am only taking one star off because of the amount of time it took to complete, but it's also probably on me because I have super black hair that's really long, so I should know this should take 4+ hours to complete! I got so many compliments on my hair. Definitely coming back again in a few months!
Business response:
Thank you for sharing your feedback for Madison Reed, Rochelle. We will share your feedback about the timing. We appreciate you and look forward to seeing you again for another great experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
I absolutely love Madison Reed in Studio City. I've been coming here since they opened and I am here every 2 weeks to get my roots done! Everybody who colors, shampoos, and/or styles my hair is friendly, professional, and thorough! I highly recommend!! if you're like me and you don't like any of your grays to show, definitely sign up for their membership!
Business response:
This just made our day, Trisha! Thank you for taking the time to share your wonderful feedback for Madison Reed. We love hearing that you absolutely love our Studio City location, and that we are highly recommended. We look forward to seeing you again soon for another stellar experience. Welcome to the Madison Reed family, and share the love! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
Priscilla and Nick are both incredible ! They are not only talented stylists but extremely personable, friendly and knowledgeable. They are also extremely clean in their color application. Erin and Cassidy did a thorough wash and beautiful blow dry! You also feel very taken care from first entering the salon to checking out from the receptionist Brittany. Overall 10/10 at this location.
Business response:
Thank you for sharing your awesome Madison Reed experience, Danielle! Nothing is better than hearing that you love your hair color. We'll be sure to let Priscilla and Nick know they exceeded your expectations by providing a friendly and knowledgeable experience for you. We will also let Erin and Cassidy know that they did an incredible job with your shampoo and blow dry. We look forward to seeing you again soon for another stellar experience- and bring a friend along! Get $15 off your next service or online order when you re... read more
This is my second time Madison Reed Studio City Color Bar and I can only say it was a totally different experience as far as customer service is concerned. My first time, everyone was so friendly, offered me tea/coffee/water. My stylist was amazing (Jasmine), extremely friendly and so kind. This time my stylist (Jennifer) did the minimum, only checked my records, did my colour, asked me to look up from my phone so my colour wouldn't drip (for which I apologised and then put away my phone for the rest of the time she was doin... read more
Business response:
Hi S. N., thank you for providing your valuable feedback about your experience. We are so sorry to hear we were not as friendly as we should be and will use this as a coaching opportunity. As we do not book by colorist, please make sure when booking an appointment to put any requests in the notes. Thank you again.
Today was my first visit to Madison Reed. I was really impressed by the relaxed atmosphere, and how efficiently the stylists worked while not making your service seem rushed. My stylist was Rachel, and I had a gloss applied and a blowout. She did a great job! I look forward to visiting Madison Reed again.
Business response:
Thank you for sharing your fabulous feedback for Rachel and Madison Reed, Lisa! We appreciate you and look forward to seeing you again for another 5-star experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
It's hit an miss depending on the hair stylist you get. Sometimes I feel that the stylist are chattier and nicer to the other clients, and very subdued with me. I think the stylist are over booked and over worked.
Business response:
Hi Tammy, thank you for taking the time to send us this feedback. We would like to apologize for your communication concerns, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
UPDATE: I am updating to 3 stars from 2 because they do a great job of following up with customers who did not have a good experience. Not a lot of places do that, so it's respectable! It's worth giving it a chance to see if this is the place for you. Im not the right customer base. I've been meaning to go here for awhile. Since the salon I usually go to was booked for 3 weeks, I finally made it in for a root touch up. I give them a 2 stars because they got the job done. I couldn't rate higher because customer service doesn... read more
Business response:
Hi Christine, we're sorry to hear that you felt customer service was lacking during your recent visit and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out shortly to take care of you.
I am thrilled with my experience. I was warmly greeted and treated by Nick, the manager. The color is perfect and my rinse out and head a massage were incredible. I was able to self-dry my hair which kept the cost down. Thank you to the whole team at Madison Reed in Studio City.
Business response:
Thank you for taking the time to share your amazing Madison Reed experience, Caroline! We'll be sure to pass along your kind words to Nick so we can share the love! It will make their day to hear that you were thrilled with your service experience. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
Love this place. Nice people and environment. I go every two weeks! It's so easy to book an appointment online.
Business response:
This just made our day, P R! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another stellar experience. Welcome to the Madison Reed family, and share the love! Get $15 off your next order when you refer a friend, visit madison-reed.com/refer to get started.
Frequently asked questions about Madison Reed Hair Color Bar Studio City
How is Madison Reed Hair Color Bar Studio City rated?
Madison Reed Hair Color Bar Studio City has a 3.7 star rating with 260 reviews.
When is Madison Reed Hair Color Bar Studio City open?
Madison Reed Hair Color Bar Studio City is closed now. It will open at 9:00 a.m.