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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Great service as always. Enjoy the fact that they come and get both of our cars.
Business response:
Hi, thank you for your kind words! We're thrilled to hear that you appreciate our service. We look forward to serving you again soon!
Dear Mall of Georgia Team, I am writing to express my sincere appreciation for the exceptional experience I had purchasing my vehicle from your dealership. From the moment I arrived on the lot, the level of professionalism, care, and genuine customer service was evident. Buying a vehicle can often feel like a overwhelming process, but your team made it seamless, transparent, and enjoyable from start to finish. Every question I had was answered thoroughly, and I never felt rushed or pressured into making a decision. The ent... read more
Business response:
Hi, thank you for your wonderful review! We are thrilled to hear that your experience with our team was exceptional. We appreciate your recommendations and look forward to serving you again!
Both services I have had done I had Isaac as my advisor, great communication with what was being done to my car and when I would get it back! Both times my car was in and out very quickly!
Business response:
Hello, thank you for your fantastic review! We're thrilled to hear that Isaac provided you with great communication and efficient service. We strive to make every experience smooth and quick for our customers.
There was a miscommunication with my appointment and they went above and beyond to make it right. They worked the car in quickly and had the repairs done in a timely manner. Communication was excellent and customer service excellent.
Business response:
We are glad to hear that our team was able to turn an initial miscommunication into a positive experience for you. It means a lot to know that the team worked quickly to get your car taken care of and kept communication clear throughout the process. We appreciate you taking the time to share your feedback, and we look forward to serving you again in the future.
Very easy, folks really wanted to help more than just hustle me for a buck. Great group of people to deal with and never felt cheated or like they were trying to hustle me. Plus they had everything set up for me when arrived. I felt like they valued my time .
Business response:
We are overjoyed to hear about your experience with our team at Mall of Georgia Ford. It means a lot to know that you felt respected and that your time was valued from the moment you arrived. That is exactly the kind of experience we work hard to provide for every customer who walks through our doors. Thank you for taking the time to share this, mrcolin17, and we hope to see you again in the future.
I am extremely pleased with the seals man and hole tim that assisted me. I am very happy with this purchase!
Business response:
We are honored to hear such kind words about your experience with our team. It is great to know that the sales team took such good care of you and made the process a smooth one. We hope you enjoy your new vehicle, and we look forward to serving you again in the future!
Email reminder on maintenance. Advisor is supper nice and professional. Service is efficient and excellent
Business response:
We greatly appreciate your kind words! It is great to hear that our email reminders are helpful and that your service advisor made a positive impression. We take pride in providing efficient and professional service, and feedback like yours means a lot to our team. We look forward to seeing you again at your next visit!
Service was excellent, great attention to detail and to my specific needs. Bought two other cars from MOG Ford and thee service is still as excellent as it was 20 years ago.
Business response:
Thank you for sharing this! It means a lot to know that the level of care and attention you received has stayed consistent across your visits over the years. Loyal customers like you are what make what we do so rewarding. We look forward to continuing to serve you for many more years to come.
It was fine. They messed up by missing the Zaktek application on my truck, but they made it right.
Business response:
Thank you for sharing your experience with us. We understand that missing the Zaktek application on your truck was not ideal, and we are glad our team was able to recognize that and make it right. We appreciate you giving us the chance to correct it, and we look forward to serving you again in the future.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,300 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.