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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Amazing customer service Nick Cruz is an amazing sales manager. He hooked us up with a fantastic car. We came in and it was fast and easy to get through the process. I recommend this place because of him to everyone.
Business response:
Hello! Thanks for writing a review. We always want our customers to be satisfied with their vehicles, and we are very happy to know that Nick made sure you were happy with your purchase. Thanks for choosing Mall of Georgia Ford!
Greatest place to purchase a vehicle We went to the dealership a little apprehensive because of a horrible experience at Akins Ford but Sales manager NICK CRUZ immediately put us at ease with his friendly and NO PRESSURE APPROACH. Everything was transparent, smooth and easy, We were so impressed, my husband came back and traded in his old truck for a new one 2 weeks later. Nick Cruz handled everything for us again. Me and my family will always buy from Mall of Georgia Ford. For an upfront, no nonsense and respectful buying e... read more
Business response:
Thank you so much for your kind words! We are very happy to hear that Nick was such an amazing asset to your car shopping experience. It’s our goal for every customer to leave completely satisfied, and we are very happy that this was your experience. Thank you so much for choosing Mall of Georgia Ford!
Best dealership I've dealt with Nicest people I've ever met, not to mention I got a great deal on an amazing car. I'll definitely go back there when I get ready to get another car! Ask for Shane Harrison!
Excellent Thank you Keith Banner and everyone involved with the purchase of our 2015 customized F-150 and our 2016 Escape Titanium. You made it a great experience and stress-free. The service you provided you can't get everywhere!
Business response:
Hi Joyce, and thank you so much for your feedback about your time here with us at Mall of Georgia Ford! We're very happy to know that Keith and the rest of our staff were a pleasure to work with. Thank you for your business! We hope that you enjoy both of your vehicles for many years to come!
After the Sale We went there to purchase 2 vehicles 1 new and 1 used. It was a long process! Thank you to Shane, Eric and Jamal they made the experience as easy as possible. The used car we purchased had to go back to service the following week. I couldn't have asked for a better response time. Shane was extremely helpful and made sure my car was handled right away. He has also followed up to make sure we didn't have any additional concerns or issues. I would definitely recommend asking for Shane if you are in the market for... read more
Business response:
Hi Dana! It's so great to hear that Shane, Eric and Jamal all made sure that your time here with us was well-spent and help you get two vehicles! We are happy that when you returned for service you found everything amazing. We always want our customer to know that we have their back. Thank you for choosing Mall of Georgia Ford!
Easy experience I purchased a used 2013 Ford Escape a couple of weeks ago. The experience was very good, the process very easy. I hadn't purchased a new car in about 10 years, so a few things had changed, but both Cedric (sales) and Ken (finance) were very good about answering all my questions.
Excellent Customer service was amazing. Cedric was such a great help. Everything went smoothly. Thank you!!! I will come back to purchase my next car in the future.
Business response:
Hi, and thank you for your feedback! We're very happy to hear of your recent visit here with us. We always want our customers to feel like we're putting them first, and it's great to know that Cedric took great care of you. Thanks for choosing Mall of Georgia Ford!
True Professional I am not the kind of person to do this but Shane did such a good job I feel this is the least can do, My experience with buying cars in the past has been nothing short of horrible. I went to other dealerships and was treated just like every other dealership but when I came to Mall of GA Ford it really felt different Shane was polite and very intelligent, He listened to us and was able to answer our questions, I am not very good at writing but I HIGHLY recommend Shane and the mall of GA Ford, everyone was ve... read more
Business response:
Hi Adam, and thank you so much for your feedback. We're so happy to hear that Shane took an experience you were not looking forward to and turned into something amazing! Thank you so much for shopping with us here at Mall of Georgia Ford!
TOP OF THE LINE I PURCHASED MY 2012 FORD ESCAPE FROM THE MALL OF GA FORD. FROM START TO END THE DEALERSHIP IS LIKE NO OTHER, SHANE WAS VERY PROFESSIONAL AND PATIENT WITH US AND TOOK THE TIME TO LISTEN, I TRULY CANNOT SAY ENOUGH ABOUT THIS DEALERSHIP AND HOW WONDERFUL EVERYONE WAS TO ME AND MY FAMILY EVEN AFTER THE SALE.
Business response:
Hi Charles, and thank you for your feedback! From the moment our customers walk in the door, we aim to make their experiences with us great. It's lovely to hear that Shane took great care of you during your visit with us. Thank you for choosing Mall of Georgia Ford!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 16,854 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.