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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
The sales people I have dealt with are fine but the managers are shady and play too many games. They also have no consideration for the customers time. Absolutely ridiculous how long it takes. I didn’t work with any of the sales people below. I had to mark someone to finish this survey and Joshua was at the top of the list. I hope this doesn’t reflect off of him, just the managers
I didn’t have a good experience. My car was there for 9 days. Got home and my car still sounds the same and I brought the car for an alert for Car Mobility Kit. She called me and said they found it to be expired. Well I got home and they didn’t even put it back in my car. I’ve called them and they don’t return my calls. A little irritated that I didn’t get it back. And the wheel is still making the same noise. They said I needed to replace the tire, so I did and it didn’t fix the issues. Overall, just a crappy experience.
I have only been to the Service Dept recently. It took nearly two hours for a routine oil change ... ridiculous. Also I did not feel sufficient safety precautions were taken. The guy that brought my car up was not wearing a Mack and did NO sanitation or wiping of any kind.
Came in for recall work and to have my sunroof looked at. Paid $140 for You to look at it to tell me the whole sunroof track needed to be replaced. Told me it was going to cost $3700 to fix it and the parts were $2500.00. There are tons of people online with the same problem so I looked myself. Had they actually looked at the sunroom they would have seen that the rails the the glass sits on were broken. Standard thing for Ford it appears. Found parts online for $150.00 and fixed in less the 30 min. My lease is up in a couple... read more
Salesman Derick bait and switch * Sales Mgr Piper couldn’t or didn’t keep his word * Gen Mg Wessels no response to phone or letters.r
Service representative was good. The m echanics work on previous visits poor should have been caught on two previous visits during supposed 100 point inspections
My salesman did not help me set up the vehicle nor the FordPass. I went back the next day and he didn’t have time
I have been there twice for the sameIssue and no I have been there twice for the same Issue and no solution yet!! From day 1 the brakes make a horrible noise and they fix it for a couple of days and comes back.
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.
I will NEVER buy a car from the Buford Ford Dealership, nor would i recommend to my worst enemy. I bought a car, 3 days later the cars water pump went out, they were not understanding or professional at all. They were very, "you get what you get "about it. All they are trying to do is get your money and man did i get scammed. These people have no integrity or morals and it shows. Trust me, lesson learned.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,407 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.