This profile has been claimed by the business owner or representative.
Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Oil stains on my upholstery and scratch on the outside of driver's door. Would upload pictures if this survey allowed. Disappointed. Normally I am very satisfied. The mechanic who was assigned this last time seemed to not care.
Business response:
Carol, we take these comments very seriously. It is imperative that we get all of your detailed information. Please contact Sterling Oliver at SOliver@mogf.com at your earliest convenience.
Not happy, before I purchased the car. I could get help. Now I can't talk to anyone. Having problems after 2 months with c
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact Lindsey Frazier at LFrazier@mogf.com.
I like the mall of Georgia ford but salesperson no experience also the finance person also but I go to buy the truck. Thank u
Business response:
We would like to know more about why your experience wasn't as good as you expected. Please contact Lindsey Frazier at LFrazier@mogf.com.
My issuse is still not resolved & I'm still waiting on a call back to bring it back for my transmission which is still under warranty.
Business response:
We are so sorry you haven't received a call back. Please contact Lindsey Frazier at LFrazier@mogf.com and we will be sure to get back to you.
they have the worst attention and the worst service....they take good care of you until they do the business after you lies are very irresponsible
Business response:
We never want our customers to feel like they are being lied to. Please contact Lindsey Frazier at LFrazier@mogf.com. Thank you.
Although they were very nice and friendly. They didn’t fix my problem with my car or even make it right. Or give me a reason to come back, in all honestly. The only reason I would go back is because I know it’s a part from the dealer and it should be a good as new part. Other than that they charged me for apart they thought would fix my problem and when it didn’t they made me pay for it . Then proceed to tell me the next part I needed would be another 2200$ ... that’s is without the first part they ordered and put on. For a ... read more
Business response:
John, we are so sorry to hear about this negative experience. We would like to get some more information so we can get to the bottom of you issue. Please contact Sterling Oliver at SOliver@mogf.com.
We where using them for fleet and personal vehicles . Service has become slow , confusing, and they damaged my f450 king ranch and refused to fix.
Business response:
We take claims of damage very seriously. We would like to speak with you about your concerns and see if there's anything we can do to address them. Please contact Sterling Oliver at Soliver@mogf.com.
No interest in using your service or dealership due your standard poor business practices. Efforts of luring and misleading customers.. Do not call or contact us please.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact Lindsey Frazier at LFrazier@mogf.com.
Very poor personal skills at this location. Long wait times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to this dealership.
Business response:
Hello, Paul. We appreciate your feedback. Our goal is to make the purchase process easy for our customers, and we're sorry that your visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Lindsey Frazier at LFrazier@mogf.com.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,408 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.