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315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Massey is a horrible company!!! They never did what they said they would. We're not the only ones that have had similar experiences. Our Lawn was dead within days of the first treatment. We had several meetings with managers who just blamed it on infestation of chinch bugs. They never did a soil test until after our lawn was dead. Which proved there were other issues. They never did an irrigation test which would have shown problem areas(had it done by a different company). And they stained our new white vynil fence... read more
Massey is a horrible company!!! They never did what they said they would. We're not the only ones that have had similar experiences. Our Lawn was dead within days of the first treatment. We had several meetings with managers who just blamed it on infestation of chinch bugs. They never did a soil test until after our lawn was dead. Which proved there were other issues. They never did an irrigation test which would have shown problem areas(had it done by a different company). And they stained our new white vynil fence... read more
These mediocre ones went to my house they entered without authorization to remove a bait system for termites. We bought the house a year ago and we understand that we pay for the system. There is no contract between this company and us it was something we bought with our new property. They tried to access the back of my property, but the gate was closed. This is a clear case of "Trespassing" we never gave authorization to this agency to go into our property. They left huge holes all around front of our home that connects wit... read more
Business response:
Mrs. Rivera, I regret you having this negative experience with our company and I completely understand your frustration. If you could please provide me with your property address through a private message so we can resolve this matter. I look forward to hearing from you. Shleen Ryan-Gilley, Customer Care
Called on Thursday to get a termite inspection for my rental property and was extremely clear that the tech who was to conduct the inspection would only share the outcome with myself and my husband - the homeowners. I got a call from my tenant on Friday AM stating what needed to be done and that the tech told them all about it. Totally unprofessional and I STILL haven't gotten a call from them as to what the report was all about. You are better off going to a small business owner like I did and get actual results and hone... read more
Called on Thursday to get a termite inspection for my rental property and was extremely clear that the tech who was to conduct the inspection would only share the outcome with myself and my husband - the homeowners. I got a call from my tenant on Friday AM stating what needed to be done and that the tech told them all about it. Totally unprofessional and I STILL haven't gotten a call from them as to what the report was all about. You are better off going to a small business owner like I did and get actual results and hone... read more
The Lutz location is rude, unprofessional and they do not care about your property or home. Claimed they showed up for appointments, they never did. Claimed to fix issues, they never did. The cherry on top was they didn't even care about losing my business... There is a reason the majority of my neighborhood is going elsewhere. If you can, stay away!
Horrible service. Destroyed my yard and kept charging my credit card month after I fired them. I filed a trespassing and unauthorized use of credit card complaint against them today. Also hired an attorney to sue them for the money I have to pay to resod part of my lawn. They also charged me hundreds to install taller sprinklers and a rain sensor. All they did replace a few heads and charged me for 46 of them. Sprinklers come on during the biggest down pours. Rip off artists. Was talking to neighbors just now and was told ... read more
Massey Services Inc has a 4.5 star rating with 30,283 reviews.
Massey Services Inc is closed now. It will open tomorrow at 7:00 a.m.