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Massey Services Inc

4.5

About this business

Location details

315 Groveland St., Orlando, FL, 32804, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.530,283 reviews
Roger Weinstock's profile image
Roger Weinstock 
7 years ago

Horrible service. Destroyed my yard and kept charging my credit card month after I fired them. I filed a trespassing and unauthorized use of credit card complaint against them today. Also hired an attorney to sue them for the money I have to pay to resod part of my lawn. They also charged me hundreds to install taller sprinklers and a rain sensor. All they did replace a few heads and charged me for 46 of them. Sprinklers come on during the biggest down pours. Rip off artists. Was talking to neighbors just now and was told ... read more

Michael Roberts's profile image
Michael Roberts 
7 years ago

I finally cancelled service 3 months ago due to getting bills when no service was done. It cost me an extra 350 dollars to start with another company since sentricon baits can't be transferred from one company to another. First they tell me I have to give 30 dAYS WRITTEN NOTICE to which I said either you pick up your baits or I will throw them out . Then they keep sending me bills and when I call they give me some excuse but continue to send bills. I have lived in Florida for 45 years and as such have had numerous pest cont... read more

Michael Roberts's profile image
Michael Roberts 
7 years ago

I finally cancelled service 3 months ago due to getting bills when no service was done. It cost me an extra 350 dollars to start with another company since sentricon baits can't be transferred from one company to another. First they tell me I have to give 30 dAYS WRITTEN NOTICE to which I said either you pick up your baits or I will throw them out . Then they keep sending me bills and when I call they give me some excuse but continue to send bills. I have lived in Florida for 45 years and as such have had numerous pest cont... read more

Business response:

Mr Roberts, I am truly sorry to hear about your dissatisfaction with the interactions with our company. I'd like to bring this to the attention of the Regional Manager for your area, as well as our Executive VP/COO. If you would, please private message or email me with the service address so I can forward our comments to the proper managers. Again, my apologies. Phyllis Crawley, Customer Care Supervisor pcrawley@masseyservices.com 

Judy Marangoni's profile image
Judy Marangoni 
8 years ago

They didn't deliver. Puffed powder in kitchen product failed. Called numerous times. Cancelled service called repeatedly still getting bills. Changed company as children have asthma and allergy can't have pests Called again today no use. Still being billed even though switched service in January. New company worked first visit. 

Jules Fischer's profile image
Jules Fischer 
8 years ago

I just moved into a new place and had a bill in the door for the old owner. Supposedly sprayed for all kinds of bugs and spiders. What a joke! I just killed 3 huge spiders the size of 50 cent pieces or larger. What a waste of someone's hard earned money. You should be ashamed! 

Helen Turnvall's profile image
Helen Turnvall 
8 years ago

Worst service ever . Call from them to make app then they never showed .they never did anything that the ad shows when asked we don,t do that. 

Helen Turnvall's profile image
Helen Turnvall 
8 years ago

Worst service ever . Call from them to make app then they never showed .they never did anything that the ad shows when asked we don,t do that. 

David Bryan's profile image
David Bryan 
8 years ago

Repeated requests for weed control, failure to do so, and then failure to follow up as requested. Two years of this and I'm done. 

David Bryan's profile image
David Bryan 
8 years ago

Repeated requests for weed control, failure to do so, and then failure to follow up as requested. Two years of this and I'm done. 

Frequently asked questions about Massey Services Inc

How is Massey Services Inc rated?

Massey Services Inc has a 4.5 star rating with 30,283 reviews. 

When is Massey Services Inc open?

Massey Services Inc is closed now. It will open tomorrow at 7:00 a.m.