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Massey Services Inc

4.5

About this business

Location details

315 Groveland St., Orlando, FL, 32804, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.530,291 reviews
Wendy Petuch Bornemann's profile image
Wendy Petuch Bornemann 
10 years ago

I had a problem for years with one section of my lawn & nobody there could figure it out. They tried to blame it on my pool equip, lack of water, sprinklers etc. When a new General Manager finally figured it out, I was promised the area would be replaced with new St Augustine after the area recovered. (It was dead & Bermudagrass has taken over the area) The Regional Manager also promised me the same. Now he is no longer with the company, & the new employees won't honor what was promised to me. Once again trying not to take r... read more

Kevin Busch's profile image
Kevin Busch 
10 years ago
Michael Beck's profile image
Michael Beck 
10 years ago

Rude customer service and bad mannered representatives. I explained that I was not interested in massy services but the rep was very aggressive with trying to get me to sign up, the rep was very distasteful and even rude to my sisters children . I will never recommend this service to anyone . 

Michelle Davis's profile image
Michelle Davis 
10 years ago

I had my lawn completely re sodded and an irrigation system put in. The irrigation system was not finished promptly and I had open ditches all over my lawn and big piles of dirt that obscured by front door after rain and winds. During this time a sewer pipe that was left exposed was damaged. After the sodding was complete the lawn looked nice for 2 days. The person who set up sprinkler system set it up for coming on one time only. I was ill in bed at the time and Massey was aware of this. The lawn died. They came back out an... read more

Michelle Davis's profile image
Michelle Davis 
10 years ago

I had my lawn completely re sodded and an irrigation system put in. The irrigation system was not finished promptly and I had open ditches all over my lawn and big piles of dirt that obscured by front door after rain and winds. During this time a sewer pipe that was left exposed was damaged. After the sodding was complete the lawn looked nice for 2 days. The person who set up sprinkler system set it up for coming on one time only. I was ill in bed at the time and Massey was aware of this. The lawn died. They came back out an... read more

Aldo TheEntertainer's profile image
Aldo TheEntertainer 
10 years ago

My lawn has gotten progressively worse during 2015 with weeds and now, fungus. Unless I catch the Massey spray tech while he's is present and show him the problems, the Lawn Service Report he leaves at the front door makes no mention of the problems. In fact, even when I do point out the problems, the Lawn Service Report usually makes no mention of those problems. I have decided to give up trying with Massey and will go with another company even though that company will cost me $200 more each year. UPDATE: Massey has respon... read more

Tammy Hilliker's profile image
Tammy Hilliker 
10 years ago
Tammy Hilliker's profile image
Tammy Hilliker 
10 years ago
Arturo Williams's profile image
Arturo Williams 
10 years ago

If I were just rating my service tech Andrew - I would give 5 stars. BUT, I called this morning to cancel the service for my Small Business and had the worse customer Service experience ever. If I had any thought of using Massey Services in the future (and considering I was interested in using them for my home services) - those thoughts are gone and I will not deal with this company again. It's ridiculous to have to speak to three levels of an organization to terminate a service - accounts may change all the time - and... read more

Frequently asked questions about Massey Services Inc

How is Massey Services Inc rated?

Massey Services Inc has a 4.5 star rating with 30,291 reviews. 

When is Massey Services Inc open?

Massey Services Inc is open now. It will close at 6:00 p.m.