Massey Services Inc

Marcela Zager Rodriguez 

on Facebook

5 years ago

We started the contract with Massey two months ago for pest prevention. Last week I called them because the increase of cockroaches at my house and the technician came last Thursday (07/09/2020). I was busy with my kids and he went by himself in all bathrooms to spray the product under the sink. In the same day we notice that my husband's Rolex disappeared at our house. He always left the watch on the bathroom. We called the company but they just said to call the police because they had nothing to do. The technician name is ... read more

Nathan West 

on Facebook

5 years ago

Cancelled services back in May and still continuing to get calls to schedule appointments and now the reps are coming to my house to try to "schedule" appointments since I did not call him back. Contact me again and will file harassment charges. 

Joanna Soto 

on Facebook

5 years ago

Value So when I had my First free initial evaluation with the technician a whole house inspection was not done. They are suppose to check for termites which the technician didn’t do. The technician didn’t even go upstairs to evaluate my upstairs for any pests. I had to call and send pictures of a pest that I thought was a termite. A week after that the we scheduled for the technician to come out and do the first initial application for pests. The technician was good as far as friendly but I just feel like not enough was done... read more

Fred Kugel 

on Facebook

5 years ago

Massey has provided pest control in our building with the same technician for more than 5 years. When there was an occasional pest problem this friendly tech was always quick to respond and swiftly resolve the issue in a professional manner. A few months ago, you assigned a new technician to our building. Shortly thereafter we became infected with flies in the hallway, lobby, office, laundry room, my unit and other areas. This was immediately and repeatedly brought to the attention of the new tech. Last week was the thi... read more

Emilee Perez 

on Facebook

5 years ago

The office manager sent my fiancé nudes he was a customer, but found him on fb and sent the nudes I contacted the person in charge to see what is there to be done about this, because that’s inappropriate behavior!!!! From the girl Geneva pence or how ever you spell her first name. I will be pressing chargers I’ve already talked to the cops about her and yes you can press charges for harassment. My fiancé’s reply to this girl was “ ew I don’t want your saggy titty behind.” VERY UNPROFESSIONAL BUSINESS!!!!! 

Anonymous 

on Facebook

5 years ago

Terrible service. Had them spraying my lawn for over a year Grass looks worse now then ever. Called to cancel and talk to a supervisor he was busy and guess what?? Never got a return call. NEVER AGAIN PROMISES PROMISES TO GET WEEDS UNDER CONTROL NEVER DID. 

Sarah Valentine 

on Facebook

5 years ago

I had a dead animal next to a rat trap. I called to have it removed per their service. I called after the Ft Myers office closed and was assured that it would be removed the following morning which was Saturday. Nothing happened so I called at 2pm on Saturday to be told the office was closed. The customer care representative then said she would contact a Ft Myers manager on their off hours phone number and have them call me. She stated that techs were still out but she could not tell if I was on their list. I was assured a r... read more

Betty Lou Everton 

on Facebook

5 years ago

I've been trying to have Dave L come out since February after my lawn was first, not fertilized entirely and second, overfertilized by the same tech. I gave him a second chance per Dave. Always had great customer service with Justin but he has been promoted. Dave has been a no show, no co tact 4 times in 3 months. Bad customer service. Done with this company. 

Nikki Quinn 

on Facebook

5 years ago

Someone rang my doorbell trying to solicit business at 8:40 pm no thank you. unprofessional and inconsiderate.