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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They park in the middle of the road and that makes me , with a big trailer not able to even drive by until they are done with the house.
Business response:
Mr Chambers, we have forwarded a copy of this to our Corporate Headquarters. Thank you for bringing this to our attention and we apologize for the inconvenience. We hope you stay safe and have a nice weekend.
Bought a house had all the sod in the back yard replaced before hiring Massey. Grass is now dying and the Manager Daniel has advised me Massey is not obligated to fix or replace all the areas the grass has died. Save your money and hire someone else unless you want dead grass. FYI Daniel was rude and belittled other Massey employees. Told me their employee Jeff is a nobody. If they can’t treat their own people right how do you think they are going to treat your yard. Canceling both yard and pest service.
So admittedly I am at fault for this to happen! But I am a small business owner who travels for work full time. I was did not pay my lawn maintenance bill and it went 90 days past due. I did receive a call about a past due balance and an email stating it was urgent they speak to me. Upon reviewing today there was several more emails in my junk. In no email did they say it was for money owing just they need to speak to me. As I said one made it to my email the rest to junk. None of them had the amount owing or a link to pa... read more
I can't believe massey services is making their techs work on Easter weekend...
This company is truly a piece of work. Last year. Termite spike, one damage d. They will replace. Never happened. They are f.... Quick to take payment. Today. Massey is to inspect and replace damaged termite spikes. Wife called them. They were not here as per appointment. Oh. No record of appointment but again. Real quick and on point for f.....g payment. In the past when we had additional service. What a joke. I watched videos and at the beginning, one tech was doing his job. Young kid. After that. Those followed. ... read more
Business response:
Thank you for bringing this to our attention. We apologize that you have had a negative experience, and we would like to get this resolved for you. Would you please private message us your property address or account number, so we may get this escalated to the proper Management. Thank you.
This company has taken money from many people I know and not completed the services they were suppose to. Now I know a person who tried canceling services on the same day or day before the contract renewed and they told them no and still took their money even though no services will be completed. This company is a scam and it shows by their low rating. Stay away from Massey, people and go with a locally owned small business for quality pest control that won't screw you over
Business response:
Ms Burbank, We would like to address this with you, and escalate this to the Regional Manager and to our Executive Vice President/COO. Would you mind private messaging us the information of the individuals you are referring to so we are able to address and resolve. Thank you, we look forward to hearing back from you.
I have been a loyal customer for three years to include house pest control, yard pest control and fertilizer, and yearly termite services. Spending thousand of dollars over the years on our contracts. I just sold my house the day prior to the renewal of the termite contract. I called Massey to see about a refund on that service since it has not been completed yet. They stated they would not refund the money even though the services have not been completed. Seems like customer loyalty is not a concern of theirs. I will no lon... read more
Business response:
Good morning Mr Swetland, We apologize for the inconvenience this has caused. We have brought this to the attention of the Southeast Florida Regional Manager as well as the Regional Vice President. Someone will be contacting you as soon as possible with a resolution. Once again, our apologies. Stay safe and have a good day.
My daughter had signed a contract for a year paying 600 up front . They came out 4x. after the contract was over they sent her a bill for another month. She called to tell them she was done with service but they said it automatically renews. She has been back and forth with these people for 5 months now with them calling at LEAST 2x a week and yesterday she got a notice for a certified letter! I had massy in Longwood had a 20k lawn totally destroyed! I know 2 other people who have had to replace lawn because of them. The... read more
Business response:
Good afternoon Ms. Wilson, Thank you for bringing this to our attention. If you would private message me with your daughter's information so I can locate her account, I will forward this to the Regional Manager and Exec VP/COO for immediate attention. Thank you. Phyllis Crawley, Customer Care Supervisor
Stay away from the Naple’s Office Pest Control, one of the worst company to ever work for, if your sick with Coronavirus, they will make you use your vacation and sick time to compensate the time lost from work. Wow you put your life on the line for a terrible company like this. Very bad tonic atmosphere to work in, mgrs. and office staff give the techs no support what so ever. Beware and stay from this company. 😡💯
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.6 star rating with 32,005 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open at 7:00 a.m.