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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Dealing with the salesman from Massey has been a frustrating experience!!! The sales rep in Riverview, FL kept changing the price. A original quote on paper was given to me. When I called the sales rep, he promised to give me a lower price for a takeover. But a few days later, he changed his mind and told me I have to pay for more and even higher than the original quote. I don’t recommend anyone to go for a service with this company.
Business response:
Mr. Tsang, I am so sorry for this experience. If you would, please either private message or email me directly with your address. I would like to bring this to the attention of the Regional Manager and Executive VP/COO. Again, my apologies. Phyllis Crawley, Customer Care Supervisor pcrawley@masseyservices.com
Yet again, for the (at least) 5th time no one showed up for my scheduled appointment. I take time off of work to be home, and ... no one shows up, no one calls to say they won’t be showing up.
Business response:
Ms Mallory, We are sincerely sorry for the lack of communication from your service center. Upon reviewing the account we see you have spoken to the service center and there is an appointment set for today. Please email me directly if I can assist further. Rae Lee, Customer Care Team Lead - rlee@masseyservices.com
One star because of none lower! So I've been paying these people to fertilize my lawn and trees and make sure irrigation is in working order. I was notified by my Ring camera that someone entered my driveway, it was massey. Out of curiosity, I watched the person get out of their truck to walk around my house, leave a paper on my door and let. It took all of 8 minutes. So sunday (2 days after the so-called service) I walked out to my backyard and found two huge dry spots on my lawn. So I tried my sprinklers to see why the ... read more
Business response:
Mr. Pontner, my apologies for misspelling your name. Please contact me privately with an account number or your service address and I'll get it directly to the Regional Manager and Executive VP/COO. Thank you. Phyllis Crawley, Customer Care Supervisor pcrawley@masseyservices.com
these people destroyed my yard by killing everything but st Augustine. I had spent a grand on zoya seeds and they killed it all.i now have numerous weeds that I never had before. and now I have moles.dont know if it's related but what a coincidence.
show up for appointments.
April 2019...charged for services never done, has my address mixed up...said they coming last week..never showed up...Massey sucks!
I had Massey for years and never had problems. Three weeks ago we started hearing mice under our house. I contacted them and they were going to have someone call me back. A week later I received a call. I returned the call and had to leave a voice mail which I guess got forwarded to someone else who called. I missed that call and 3 minutes after it came in called back and was told she wasn't in the office right then. I left 3 messages for her and haven't received a call back. Today I called to cancel my service with t... read more
Terrible Customer Service
By delivering the service your customers pay good money for!
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.6 star rating with 32,005 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open tomorrow at 7:00 a.m.