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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
April 2019...charged for services never done, has my address mixed up...said they coming last week..never showed up...Massey sucks!
I had Massey for years and never had problems. Three weeks ago we started hearing mice under our house. I contacted them and they were going to have someone call me back. A week later I received a call. I returned the call and had to leave a voice mail which I guess got forwarded to someone else who called. I missed that call and 3 minutes after it came in called back and was told she wasn't in the office right then. I left 3 messages for her and haven't received a call back. Today I called to cancel my service with t... read more
Terrible Customer Service
By delivering the service your customers pay good money for!
RecommendedPest prevention and Termite is the best service above any.
Business response:
Ms. Swanson. Thank you for the compliment. It is our pleasure to serve you and your family. Have a great day. Thank you, Pooya Pakzadian, Customer Care Manager
I prepaid for the plan for a year when the technician came out and did my inspection he assured me that Massey Services can be fix all the issues I was having with my lawn. After four or five months of them treating my lawn my lawn had more weeds than before they started treating my lawn. I now have more weeds than I do grass, when I initially hired them I had more grass than weeds. My lawn looks worse now than it ever did, I called and cancel my services as I was unhappy with their services that was on March 12, 2019. Today... read more
I prepaid for the plan for a year when the technician came out and did my inspection he assured me that Massey Services can be fix all the issues I was having with my lawn. After four or five months of them treating my lawn my lawn had more weeds than before they started treating my lawn. I now have more weeds than I do grass, when I initially hired them I had more grass than weeds. My lawn looks worse now than it ever did, I called and cancel my services as I was unhappy with their services that was on March 12, 2019. Today... read more
Massey does not keep their appointments and they do not call to tell you they are not coming. You wait home till the appointment time and they never show up. This happened 3 times. We paid them upfront for termite protection and they don't even show up for scheduled appointments. We called the company 4 times and we were told we would receive a check because we cancelled our service and to date we have not received our check. This has been going on since December 2018. I would NOT recommend them to anyone. Our next st... read more
Business response:
Mrs. Losardo. We sincerely apologize and regret that we did not exceed your expectations. Your satisfaction is our main priority. Again, we regret that you are dissatisfied with the services performed and I am forwarding your concern to the Regional Manager for your area as well as the COO/Executive Vice President and you will receive a call from Corporate with a resolution. Thank you for your patience, and have a wonderful rest of your day. Thank You Yohara Torres Customer Care Supervisor
Horrific business practices. Never ever return calls. Never complete contractual services. Poor lawncare. Weeds in lawn, weeds in flower beds, weeds never pulled, bushes never trimmed. They're gonna be history.
Business response:
Mr. Szoyka, I am sorry for the lack of communication and dissatisfaction in our services. We would like to resolve your concerns so that we may continue our relationship. Again, we regret that you are dissatisfied with the services performed and I am forwarding your concern to the Regional Manager for your area as well as the COO/Executive Vice President and you will receive a call from Corporate with a resolution. Thank you for your patience, and have a wonderful rest of your day. Shleen Ryan-Gilley
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.5 star rating with 30,278 reviews.
When is Massey Services Inc open?
Massey Services Inc is open now. It will close at 6:00 p.m.