Merlewood Care Home - Elizabeth Finn Homes

K K 

on Carehome.co.uk

6 months ago

From when you arrive into the reception area it has a feeling of warmth, this comes from the staff and the residents do seem happy. The nursing staff are very helpful and you can always get to talk to them easily. The food is nicely served by staff that are happy to bring the food when required. All in all a very lovely nursing home. It's very clean and doesn't have any funny smells. 

Alison B 

on Carehome.co.uk

7 months ago

From calling up to enquiries and from my father in law coming into the home its been 5 **** The staff are friendly and welcoming The care my father in law is receiving is fabulous The home is spotless and smells lovely his room is cleaned and tidied every day I highly recommend this home 

Wendy B 

on Carehome.co.uk

7 months ago

A great find - Being responsible for organizing the care for a family member is a tough one when you have no experience of the care system. From the moment I contacted Debi and her team they couldn't have been more helpful - I was super impressed with the timely responses and above all the sense of care. This made the while process so much easier. I visited and my care is now in a lovely room with the most delightful staff, and a very impressive food offer, it has made a difficult situation so much easier with their help. 

Christine M 

on Carehome.co.uk

8 months ago

Our mum was a resident at Merlewood for 3 1/2 years and we are so pleased that we found such a wonderful care home. Many of the staff are long serving and that continuity is so vital when you are elderly. The grounds are beautiful, well maintained and accessible by wheelchair. Management are available and always respond quickly to queries. The cleaners work tirelessly to maintain very high standards in residents rooms and communal areas and are always polite and cheerful. Our mother transitioned to nursing care earlier this ... read more

S S 

on Carehome.co.uk

9 months ago

My husband needs nursing care - and here at Merlewood he gets that. The nurses and carers are so compassionate and treat their people with dignity and kindness. It is so good to see the same carers and nurses to help continuity and less confusion. When dealing with people who cannot do the most basic things it takes very special people. My only negative is that at weekends it can seem like the staffing levels are much lower and standards slip. Possibly a weekend manager? The catering varied and always good choice. Wonderful ... read more

Harrison G 

on Carehome.co.uk

11 months ago

The time I spent at Merlewood was most enjoyable. The location, the staff, the management were first class. All the staff were lovely and went above and beyond for me. I shall most definitely be going back for further visits. To all at Merlewood, 10/10, thank you. 

Lisa C 

on Carehome.co.uk

11 months ago

My mum has been a resident at Merlewood for just over 2 years. The setting is gorgeous and the staff are amazing, from management, nursing, care team , chefs, housekeeping and activities. Mum always has something to attend or trips out and she has been involved in some great activities and days out. Special thanks to the Manager and her whole team who are all fantastic with mum and with me as well and have all become more like friends (and thanks to everyone else ) 

Patricia L 

on Carehome.co.uk

a year ago

Staff very helpful lovely grounds to sit in clean no smells. The room I had in a good position hope to have it again one day. 

J E 

on Carehome.co.uk

a year ago

Mum spent the last few months here in Merlewood and I cannot fault anything - staff always accommodating, very friendly and helpful, even in the difficult times.