Merlewood Care Home - Elizabeth Finn Homes

R R 

on Carehome.co.uk

a year ago

On arrival, you are met by friendly, helpful, smiling, and cooperative staff. I have met the full spectrum of staff from senior manager to hairdresser, nursing staff, carers, entertainers, gardeners, general maintenance, chefs, cooks, housekeepers, cleaners, the visiting GP and no doubt many more. All of them have been excellent. It feels like a home/hotel set in beautiful grounds. The food is very tasty. The visiting physiotherapist has helped my mother's pain and shown great care. Thank you to all. 

P E 

on Carehome.co.uk

a year ago

After 2 months in hospital with severe pneumonia, I felt my husband needed some general rehabilitation, exercise and a routine to encourage his motivation before returning home with a care package. This, we found at Marlewood. I hoped to have him home before Christmas, our sons were visiting from overseas, for a couple of weeks, but another chest infection caused me to put out plans on hold, disappointing for all of us. My husband was well cared for in the safety of the care home. Earlier the home had helped us celebrate our... read more

S W 

on Carehome.co.uk

a year ago

This is a wonderful caring home, it is very welcoming and every member of staff so helpful. (I felt I would like to move in!) Nothing was too much trouble. 

J E 

on Carehome.co.uk

a year ago

My father was a short-term resident while transferring from hospital and before going home, The staff were all very friendly and supportive as well as competent and caring. The environment is conducive to building a community feeling and has enough space for multiple different activities to take place. Thank you for your care. 

Bernard E 

on Carehome.co.uk

a year ago

I found my dad to be very well cared for by a friendly team of nurses and caregivers in a comfortable, well-managed and maintained facility. He had lots of friendly engagements and interactions with the staff and other residents throughout his stay. 

Wendy D 

on Carehome.co.uk

a year ago

Well, what can I say, but a big thank you, for being so understanding of not only our mother's needs, but ours as well. Always a cuddle on offer and the staff are so willing to comfort with kindness when needed. I feel part of the family here, and I know my sister feels the same. We chose the best place ever to leave our Mum, as the care is more than outstanding! Well done to you all for all your dedication and hard work, well deserving of all the praise. Thank you from the bottom of our hearts. 

P C 

on Carehome.co.uk

a year ago

Happy we chose Merlewood for my uncle. The admission process was quick and efficient. It has a friendly and homely atmosphere, the staff are helpful and encouraging. I'm updated on any medical issues. There's a wide range of activities, he particularly enjoys the weekly quiz and exercise class. His room is light and comfortable with a courtyard view. 

A J 

on Carehome.co.uk

a year ago

Both my parents are at Merlewood Care Home. I think that it is a wonderful Care Home, with very caring. hardworking and talented staff who do everything possible to ensure the safety, well-being and happiness of the residents. Merlewood is very well managed. There is a lovely atmosphere at home and enjoy going there to visit my parents there. There is always a real buzz to the place and a warm welcome. If you join my parents for lunch the food is always delicious, with a very good choice of menus. The nurses and carers are e... read more

M B 

on Carehome.co.uk

a year ago

I came here early in September and in the bathroom found that the toilet only flushed when it felt like it. After 3 weeks, new parts were obtained and fitted (thank goodness). In the basin, the plug hole is disgusting and cannot be fixed. I cannot plug in my toothbrush i.e. bathroom not good. The food is not good either and breakfast and supper were brought to my room with things missing and not as requested. Food in the dining room was not special at all, very disappointing. I've come from another care home which was excell... read more