Merlewood Care Home - Elizabeth Finn Homes

Andrea H 

on Carehome.co.uk

a year ago

Merlewood provided end of life care for my mother and the staff were amazing. Nothing was too much trouble, everyone was kind and patient. My mum passed peacefully with dignity, and I felt the staff handled a difficult situation with care and compassion. Also, as a relative I was consulted and kept informed at every stage. Everyone I interacted with, from housekeeping and admin to nurses and managers provided a professional service that I was extremely happy with. 

S S 

on Carehome.co.uk

a year ago

On my first visit to Merlewood I was straight away drawn by the relaxed atmosphere and friendship of all the staff, so much that I did not need to look elsewhere. The other draw was the beautiful gardens and the layout of accommodation which perfectly suited my needs to walk about safely on my very new hip both indoors and out. The lovely staff were all so good humored, proficient and patiently caring. I was impressed by and enjoyed the wide choice of freshly prepared meals served in the dining room or the bedroom, and it wa... read more

Anne F 

on Carehome.co.uk

a year ago

My mother has been living at Merlewood for nearly 18 years. The attention to her care has been excellent throughout. The staff have always been very caring, and keep in contact with me over all issues relating to her care. What is exceptional I find is that most of the staff have been working there for many years, ensuring that a good relationship is built up with the residents. I cannot recommend Merlewood more highly also thank you to the management. 

R R 

on Carehome.co.uk

a year ago

On arrival, you are met by friendly, helpful, smiling, and cooperative staff. I have met the full spectrum of staff from senior manager to hairdresser, nursing staff, carers, entertainers, gardeners, general maintenance, chefs, cooks, housekeepers, cleaners, the visiting GP and no doubt many more. All of them have been excellent. It feels like a home/hotel set in beautiful grounds. The food is very tasty. The visiting physiotherapist has helped my mother's pain and shown great care. Thank you to all. 

P E 

on Carehome.co.uk

a year ago

After 2 months in hospital with severe pneumonia, I felt my husband needed some general rehabilitation, exercise and a routine to encourage his motivation before returning home with a care package. This, we found at Marlewood. I hoped to have him home before Christmas, our sons were visiting from overseas, for a couple of weeks, but another chest infection caused me to put out plans on hold, disappointing for all of us. My husband was well cared for in the safety of the care home. Earlier the home had helped us celebrate our... read more

S W 

on Carehome.co.uk

a year ago

This is a wonderful caring home, it is very welcoming and every member of staff so helpful. (I felt I would like to move in!) Nothing was too much trouble. 

J E 

on Carehome.co.uk

a year ago

My father was a short-term resident while transferring from hospital and before going home, The staff were all very friendly and supportive as well as competent and caring. The environment is conducive to building a community feeling and has enough space for multiple different activities to take place. Thank you for your care. 

Bernard E 

on Carehome.co.uk

a year ago

I found my dad to be very well cared for by a friendly team of nurses and caregivers in a comfortable, well-managed and maintained facility. He had lots of friendly engagements and interactions with the staff and other residents throughout his stay. 

Wendy D 

on Carehome.co.uk

a year ago

Well, what can I say, but a big thank you, for being so understanding of not only our mother's needs, but ours as well. Always a cuddle on offer and the staff are so willing to comfort with kindness when needed. I feel part of the family here, and I know my sister feels the same. We chose the best place ever to leave our Mum, as the care is more than outstanding! Well done to you all for all your dedication and hard work, well deserving of all the praise. Thank you from the bottom of our hearts.