Merlewood Care Home - Elizabeth Finn Homes

R T 

on Carehome.co.uk

a year ago

I have been very well cared for and the staff show me every kindness. The residents have also been kind and welcoming. I have been supported where necessary and allowed to do things for myself when that has been possible and as I have become stronger during my convalescence. I have nothing but praise for the care staff in particular. 

Nicola C 

on Carehome.co.uk

a year ago

Merlewood is a friendly place where the staff go out of their way to look after my mother. The staff made it possible for our whole family to visit to celebrate my mother's 100th and 101st birthday. My mother is happy here and I am grateful that she is so well looked after. 

David B 

on Carehome.co.uk

a year ago

My mum spent the last two and a half years of her life at Merlewood and was very well looked after during this period. The staff are very friendly, professional and caring and always kept me updated on any issues with my mum's health and general well-being. The home is well run, very clean, has good facilities and is set in lovely gardens. My only small gripe was the quality/consistency of the food as there seemed to be quite a turnover of chefs at the home. But overall I would definitely recommend Merlewood and am grateful ... read more

Lorna J 

on Carehome.co.uk

a year ago

My mother moved to Merlewood initially for company and activities. She really enjoyed meeting others and joining in all the activities provided. Her room was spacious, well-maintained and equipped and was in a lovely setting with views over the garden. The staff were wonderful - compassionate, attentive, nothing was too much trouble. They provided excellent nursing and residential care, always kind, treating my mother with dignity. I am very grateful for the exceptional care my mother received which gave me great peace of mi... read more

H K 

on Carehome.co.uk

a year ago

They (NHS and another care home) said our mother was permanently double incontinent and would never walk again. Merlewood proved them wrong from the first week. Within a few short weeks, she was eating regular food, learning to walk to home activities using a frame, and using the toilet. Merelwood treated her with respect, care and humanity. Mum died just short of her 94th birthday due to other health complications - but found a bit of life at Merlewood. Nothing more to ask for. 

Fiona R 

on Carehome.co.uk

2 years ago

Prompt admission process. Very caring service. Very warm, caring atmosphere from all staff. No question is too small to ask. Food is amazing, delicious and the portion size is appropriate. Friendly. Encouraging. 

Jean P 

on Carehome.co.uk

2 years ago

I am a new kid on the block and I have only been here five weeks and I am self-caring so I am unable to give you an overall review but what I see and feel, it is a well-run care home. 

Diana C 

on Carehome.co.uk

2 years ago

This is my third visit in three years - two weeks post-hand operation. On this occasion, live on my own - using crutches due to spinal problems. Most staff are very helpful and service is good. Breakfast orders are a problem - rarely get items ordered, especially on weekends. Room is basic but comfortable. Mirror in bedroom would be helpful. 

Les H 

on Carehome.co.uk

2 years ago

My mother moved into Merlewood recently and is very happy with her residence here. The staff are wonderful and nothing is any trouble. They are always compassionate, smiling and friendly. Her room is always clean!