MFC-J805DW's cover image

This profile has been claimed by the business owner or representative.

MFC-J805DW

3.6

    About this business

    3.6584 reviews
    Select a rating
    Amazon Customer's profile image
    Amazon Customer 
    4 years ago

    won't scan - have to update firmware first, wont update, no way to contact them NEVER AGAIN to at least K, but it can't update. Says that F is the latest 

    Amazon Customer's profile image
    Amazon Customer 
    4 years ago

    USELESS PRINTER Never buy this Brother printer. ITs barely 6 months since i pusrchased. Always keeps jamming the paper 

    ScubaGal's profile image
    ScubaGal 
    4 years ago

    Bad Brother Experience The printer apparently arrived damaged internally since setup resulted in an error message. Ours is a family of 'geeks' so we know HW and SW setup. Perused the online videos to resolve; sadly Brother clumps their videos into groups, so no resolution for our model. Chat session with Brother ended when the rep seemed to just drop off. Called Brother Customer Support only to be put on hold for ~10 minutes then the call dropped. Returned the product since Brother was not supportive in any fashion. 

    Antr's profile image
    Antr 
    4 years ago

    Dry up if not frequently used Ink do not last, was hoping to last but since I only print now and then, the black ink dry up and waste paper, deep cleaning and back to the same, wate of money. 

    Marvi's profile image
    Marvi 
    4 years ago

    First and last time I will buy a Brother printer - horrible installation process I have worked in IT for 20+ years. I am not technical, but I am totally capable of installing a printer! After buying Canon printers for years, I decided to switch to a different brand with fewer ink tanks to fill. Brother seemed to fit the bill, and they got pretty good reviews overall, but this was the absolutely worst installation process I have ever been through. Finding the installation drivers on Brothers' website seemed to be straightforw... read more

    MatthewPDX's profile image
    MatthewPDX 
    4 years ago

    Ink heads have dried out I bought this Brother printer about 9 months ago, well into the pandemic. The concept is great: huge wells of ink within the cartridges. The cartridges are huge and should have lasted thousands of copies. I use the printer infrequently, sometimes going for a week without printing. The ink heads have dried out, and now the printouts are barely readable. I remove the cartridge and can see 90% of the ink just sloshing around inside. I don't know how to revive it. I had such high hopes for this printer, ... read more

    Busy Bee's profile image
    Busy Bee 
    4 years ago

    Wrong printer I bought the wrong printer 

    Donna D. Braendel's profile image
    Donna D. Braendel 
    5 years ago

    Not a good choice Alright. We have a B/W Brother and it works great so to replace my old color printer I went with this.. The Print quality is marginal and was from the start, and setting up the parameters took ages. I have had it less than a year. 6 months, and it constantly jams, just feeds paper through instead of printing and now has lines in the print when it DOES spit one out... Very disappointed in this product and would not recommend it to anyone. Update... Printer no longer reads the network and nothing will induce ... read more

    David k.'s profile image
    David k. 
    5 years ago

    Patience with head cleaning. May require more passes than recommended to get printer ink flowing. Tech support from Vendor not helpful. New litle about this printer and of course Amazon could not help b/c it shipped from third party vendor. On the day it arrived, the iinstall/set-up went OK. However, ink quality was illegible even usung black. I performed all the tests and cleaned print heads (4 X) No change. Out of frustration I contacted Vendor by email and they offered to send new ink cartridges. Never happened. After ano... read more

    Frequently asked questions about MFC-J805DW

    How is MFC-J805DW rated?

    MFC-J805DW has a 3.6 star rating with 584 reviews. 

    When is MFC-J805DW open?

    MFC-J805DW is closed now. It will open on Monday at 9:00 a.m.