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MFC-J895DW
About this business
Poor Quality Printer and Awful Customer Service Printer began printing poor quality documents. I went through all the trouble shooting and the print quality did not improve. I only used Brother cartridges. I spent well over an hour on a tech support chat. The rep (Patt) was not helpful in anyway. I was asked dozens of inane questions in an attempt to get me to give up. Finally I got fed up and demanded a new printer; I was told the 90 period (I bought it on March 22, 2020) and could only receive a refurbished printer. I did ... read more
Problem with New Printer I purchased this printer in Feb. and have had and continue to have problems. Won't print, copy and clogs up even after cleaning. This happens at lease once in a 2 day period. I use "Brother" ink and have never had this problem. This is my 2nd Brother printer and my 1st one was great ! I can't locate a RETURN site in the review.
Don't buy Bought this in december used a few times there is know paper jam or nothing getting unable to print 50 error.
Will not print envelopes I really dislike this printer. I us WordPerfect. This printer will not print standard #10 letter envelopes. It displays the following error: "The document page size is set to a custom form that may not be supported by this printer driver." I have never had a problem printing a #10 envelope with the other printers I have had. I'm very unhappy with this printer and I cannot return it because I waited too long to print an envelope.
No longer working Do not buy this item. We have used the item a few times and it isn't working anymore. Even tried calling to trouble and no solution. Missed the return window by 2 days. Never will order a Brother product again
DON'T WASTE YOUR TIME AND MONEY!! HORRIBLE PRINTER!!!
Scanner and Copier did not work out of the box!!!! After unboxing and setting up the unit, a message appeared "Scan unable AF" . The only fix is to turn off or unplug and back on. This did not work, so I contacted support by chat to see if there was a solution that did not require service. There is NOT. The scanner/copier light goes on, but will not move. Service, which is unavailable in the Virgin Islands. Only the printer works. It is too late to return, so we are stuck. Obviously, we do not recommend purchasing this "prin... read more
Do not purchase, waste of money Printer uses too much ink. I only get 10 to 15 pages per cartridge. I am using brother ink. Would not recommend as this is a terrible product. I gave a 1 star because I had to.
Just OK Bad Cartridges Upon initial set up I got a low ink alert on two of the ink cartridges the M and BK cartridges and a half full indication on the M cartridge. After an online chat and an email from Kemicha at Brothers saying I could call and order new cartridges. I called Brothers and spoke to their representative Monique who informed me that these were startup cartridges and Brothers would not replace them at no charge. How's that for standing behind your product? Otherwise the printer was easy to set up but it does p... read more
Frequently asked questions about MFC-J895DW
How is MFC-J895DW rated?
MFC-J895DW has a 3.8 star rating with 1,514 reviews.
When is MFC-J895DW open?
MFC-J895DW is closed now. It will open at 9:00 a.m.