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MFC-L5850DW
About this business
president Lousy product. Everyday problem. I will never buy your product again.
Bad print quality I purchased this printer because my old one was giving me trouble in terms of quality of print. The print was smearing to the point that letters were being returned undeliverable. Also, I could no longer print envelopes because the return address would be smeared across the top of the envelope. Technical support advised me that it was due to the age of the printer and not the drum or cartridge. Unfortunately, even this new one is showing same problem. The print smears and the return address is duplicated (s... read more
Business response:
We understand that you are experiencing smudged envelope printing issues with your Brother MFCL5850DW machine. We'd like to help. Our Brother Customer Support Team is on stand-by to service customers via online, email or live chat: www.brother-usa.com/brother-support
User I have gotten a ghost image on my envelopes since I bought the printer.
Business response:
We understand you're experiencing ghost print issues with your Brother MFCL5850DW machine. We'd like to help. Below is a FAQ that may help you with this issue: https://help.brother-usa.com/app/answers/detail/a_id/126122 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Jams Does not feed docs well often feeds double sheets at a time
Business response:
We are sorry that you are experiencing feeding issues with your Brother MFCL5850DW and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
junk Cannot connect to wifi, sometimes it connects, but only with an ethernet cord. Total piece of junk
Business response:
We are sorry that you are experiencing connection issues with your Brother MFCL5850DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Frequently asked questions about MFC-L5850DW
How is MFC-L5850DW rated?
MFC-L5850DW has a 4.4 star rating with 1,233 reviews.
When is MFC-L5850DW open?
MFC-L5850DW is open now. It will close at 6:00 p.m.