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Midway Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
2209 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I only got a oil change and recommendations lists that's it no other services
Business response:
2018 Nissan Altima 2.5/s/sv/sl/sr Owner, it is disappointing for us to hear that your experience was anything less than great. Please reach out to our Director Jamie at 623-792-2703 to see how we can provide you with resolution!
Sales associates not follow-up on getting information or returning calls.
Business response:
We apologize for any miscommunication with our team. Please reach out to Izzy Matlock, CSI Director, at EMatlock@vtaig.com or 602-863-5636, at your earliest convenience to discuss this further.
Got my car back leather seat cover was rip and they never did a alignment.
Business response:
Thank you for taking the time to speak with us regarding your visit with us on Saturday. Again we apologize for your seat and as discussed we have a partner vendor who will do the repair at our expense of course. We just need you to schedule an appointment so we can get that taken care of for you. As for the alignment, we did confirm that was completed when the control arms were replaced during your last service visit with us. Please reach out to Jamie Roark, Service Director at 623-792-2703 to let us know a date and time th... read more
Jamie Roark does not return calls. What a joke!
Business response:
We are disappointed to hear this and would like to speak with you to get more details so we can address this. Please reach out to Jamie Roark, our Service Director at 623-792-2703 , at your earliest convenience.
I been receiving too many emails and phone calls from your company. I can't trust Midway Nissan anymore! Jacob is a great man I trusted but you are solicitating and bothering me too much! Time to move on from your company! You have lost my trust!
Business response:
Hi 2021 Nissan Rogue Sl Owner, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (602) 635-3135 so we may assist you in moving forward towards a resolution. Aimee De La Rosa Customer Service Director Midway Nissan 602.837.0175 adelarosa01@vtaig.com
Bad very vad. .El servicio fue malo l
Business response:
Nos gustaría ayudarle con esto. Comuníquese con Jamie Roark, director de servicio al 623-792-2703, lo antes posible para analizar este tema en mayor detalle.
I came in knowing what I wanted with a pre approval. They told me they needed to run their own credit check in order for me to get the car. A bunch of back and forth for no reason. When I finally leave with the car 2 hours later, there are two large slices/cracks in the front windshield on the passenger side. Took it back the following weekend and was told I'd need to drop the car off in the middle of the day on a week day. Nissan has always been the worst dealership and lives up to that still.
Business response:
We'd like to speak with you directly to address your concerns regarding your recent purchase. Please reach out to Aimee Delarosa, our Customer Service Director, at 623-552-6849 at your earliest convenience to discuss this further.
Not a pleasant experience. That's all I have to say.
Business response:
2022 Nissan Sentra Sv Shopper, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (602) 635-3135 at your earliest convenience and we will do our best to resolve this with you. Aimee De La Rosa Customer Service Director Midway Nissan Adelarosa01@vtaig.com 602.837.0175
To my car in to get serviced. The following week after I just got my car serviced, while on my way to work, my 2021 Sentra breaks down on freeway. Just completely turned off and all dash lights came on. I look under the hood and can tells that the serpentine belt had busted off. Had it towed to the nearest Nissan dealer which was closed. The next day get a call and was told that the a pulley busted and also damaged the alternator so had to pay 1700 to get it fixed. Sounds suspicious to me when I just got the car serviced the... read more
Business response:
Hi 2021 Nissan Sentra Sv Owner, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (602) 635-3135 so we may identify ways to improve your experience. Aimee De La Rosa Customer Service Director Midway Nissan adelarosa01@vtaig.com 602.837.0175
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.2 star rating with 8,268 reviews.
When is Midway Nissan open?
Midway Nissan is closed now. It will open at 7:00 a.m.