Midway Nissan

4.2

Car Dealers
Phoenix, AZ

About this business

Automotive Car Dealers

Location details

2209 W. Bell Rd., Phoenix, AZ, 85023, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	7:00 a.m. to 9:00 p.m.
Sun	10:00 a.m. to 7:00 p.m.

4.28,268 reviews

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2019 NISSAN KICKS S/SR/SV Owner

3 years ago

We went to Midway Nissan because that was the recommended Carfax facility to go to. They charges $111 to rotate the tires and do an oil change. The mileage was 39,671 mi. And now they want us to come back and get charged again to do a 40,000 mile inspection. They are rip off and I would never go there again. You shouldn't either.

Business response:

Thanks for the feedback. We merely recommended other maintenance based on the service schedule of your vehicle which do include more than the services you received. We don't want our customers to feel forced to purchase anything and only want to get them the knowledge to make a financial decision. We want to address your concerns, please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.

2021 NISSAN FRONTIER S/SV/PRO-4X Owner

3 years ago

I was not satisfy with the repair that they did. The amount was way high when they had told me it was going to be something else.the part they fix was not new.

Business response:

Thanks for the feedback. We don't want our customers to feel forced to purchase a service, only to be informed to make a decision in regards to their vehicle. Please reach out to Mark Wylie at 623-792-2703 at your earliest convenience.

2013 NISSAN ALTIMA 2.5/S/SV/SL Owner

3 years ago

They were very dishonest and their service department manager name I believe Mike was very rude and arrogant, he had no knowledge and experience to be in that position, I took my 2013 Nissan Altima over to Midway Nissan to repair my front signal running light but instead he was trying to convince me that my car is not designed for the signal light to stay on, I told them that I purchased this car here and I own it since 2013 and it was always on, they told me the reason why it was on because you put a wrong light bulb in it ... read more

Business response:

Thanks for the feedback, if there was any miscommunication on our end we want to hear about your experience. Please reach out to Mark Wylie at 623-792-2703 at your earliest convenience.

2019 FORD EXPLORER Shopper

3 years ago

Guy was great, car was obviously not fully inspected prior to trying to sell it. Multiple things falling apart in side car, stains on the seat... definitely a turn and burn vehicle.

2014 NISSAN ROGUE S/SL/SV Owner

3 years ago

I was quoted 425.00 Upon pickup, the bill was 588, with no phone call in between.

Business response:

Thanks for the feedback. We only want to be transparent with our customers and we want to speak with you to answer any questions/concerns for you. Please reach out to Mark Wylie at 623-792-2703 at your earliest convenience.

2021 NISSAN ROGUE SV Owner

3 years ago

When I got back into my car, the temperature was set at 65 degree and radio was almost full volume. Seat was all the way back and down to the floor. I won't be going back there again.

Business response:

We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.

2014 NISSAN ROGUE S/SL/SV Owner

3 years ago

Not so great this time, I ended up spending almost $1000 on repairs for 60,000 mile service then ended up taking it back several days later. I had oil all over my garage floor from something that they had done and had to wait almost 2 hrs for them to fix that. At least it got fixed as I was headed out of town.

Business response:

We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please reach out to Mark Wylie at 623-792-2703.

2015 NISSAN ROGUE S/SL/SV Owner

3 years ago

Had a seatbelt malfunction (wouldnt unroll, no accident, normal use) clearly covered by warrantee, was charged a diagnostic and Then offered the opportunity to pay $600 for a part they didnt even have in stock. Again, manufacturers warranty covers this, and is supposed to be no charge at all. Im not sure how the experience couldve been worse.

Business response:

Customer service is our top priority and we want to see if we can address your issue. Please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.

2014 NISSAN ALTIMA 2.5/S/SV/SL Owner

3 years ago

Took my car in for recalls got it back with no ac. Was told it wasnt their fault and that it was purely coincidence. I ended up getting my ac compressor replace as they recommended but at a different service center and still no ac.

Business response:

Thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.