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Midway Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
2209 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Worst car buying experience of my life. Classic bait and switch from one salesperson to another. Never go there. Sorry but Im always honest.
Business response:
Were disappointed to hear about this feedback as we strive for transparency in our business dealings. We want to address your concerns further and hopefully turn the situation around, please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 at your earliest convenience. P Please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 to discuss what we can do to help. lease reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 to discuss what we can do to help.
Every word from the salesman was false and a lie, just to get the sale. Terry in finance was excellent and a true professional, the only reason this wasnt a one star.
Business response:
Were disappointed to hear about this experience as we strive for transparency and honesty in our business dealings. We want to address your concerns further, please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 at your earliest convenience. hat we can do to help.
My vehicle was not given the proper care.
Business response:
Were concerned to hear about these comments and would like to understand them in further detail. Please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.
We don't own that car-----
Business response:
If you received this review in error, please contact us to resolve the matter.
They were supposed to replace with an Alpine radio but instead replaced it with a Jensen radio. When I picked it up and told them, the service advisor told me it wasnt on him and to talk to the service manager. When she came out and I told her the issue she said I was lying and she didnt know what I was talking about instead of checking with sales before calling the customer a liar. She then said no one told her what kind of radio to put in the jeep and later said that they couldnt find an Alpine radio to replacetwo differen... read more
This was the fourth time having to bring my Jeep in when I just bought it a month ago. I brought it in because it was overheating and the carfax report said the brakes were over due. There Was no coolant and the brakes shouldnt have been over due if Midway Nissan actually checked everything like they said they did when I purchased the vehicle. The person who owned it before me had just traded it in a few days before I purchased and the dealership claimed they fully serviced the vehicle before I took it home. This time they t... read more
Terrible job performed. Service advisor was less than helpful. Will not bring my car back for service ever again.
Business response:
We are disappointed to hear you feel this way after the window tint concern you brought to us was repaired. Our goal is to provide every customer with great customer service so if there are any other concerns were not aware of please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.
Poor customer service. Felt rushed and pressured! No callbacks or updates when expected. I wont buy from here again
Business response:
Jean, our goal is to ensure all our customers receive a 5 star experience and we are disappointed you feel you did not receive that. We have called and left several messages with your grandson since you purchased your vehicle to speak to you regarding your visit so we can address your concerns but have not heard back from you. Please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 to discuss what we can do to help.
I had to bring my jeep in because they said they did a full inspection before I bought it and took it home but I found several things that were wrong big and small that anyone would have caught if they actually had gone over it like the front right light was out, needed new windshield wipers, a chip in the windshield, the winch remote was missing, and when I drove it home it was going to the left so bad there was clearly something wrong. I called them the next day to bring it in and they ended up finding something wrong with... read more
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.2 star rating with 8,268 reviews.
When is Midway Nissan open?
Midway Nissan is closed now. It will open at 7:00 a.m.