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Midway Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
2209 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I did my oil change and after some time when I checked I see brake reservoir fluid tank cap and strainer is missing zService people did not theyll me this when they inspect and when I went back there and asked about it they said it was missing and we forget to update it you .They asked me about air filter but not this .I think its misplaced my service guys only .
Tires severely underinflated are car was returned
Business response:
We appreciate that you trust us enough to work on your vehicle and were disappointed to hear of this. We are unable to identify you by this screenname but we would like the opportunity to speak with you to get some additional details so we may address your concern. At your earliest availability, please reach out to our Service Director Mark Wylie at 623-792-2703.
I was not Midway Nissan on this date. No services were performed on my vehicle. The last time this vehicle was at Midway Nissan was the date I bought the vehicle on 8/1/20
Took what I thought was a long time for an oil change with an appointment (1.5 hours). My windshield was wiped on the outside with a dirty rag. I had to clean my windshield after the service.
Business response:
Great customer service is always our goal and were disappointed to hear you did not feel that way. We do take extra steps to advise customers to plan for 90 minutes for an oil change if you choose to get the exterior wash. Without the wash it shortens the time a great deal. We do apologize if our team didnt dry your windshield properly though. Since were unable to identify you by this screen name please feel free to contact our Service Director, Mark Wylie, directly to discuss your concerns at 623-792-2703. Thank you.
Nothing was done with the problem it has and its been still having problems and I have it on video
Business response:
Thank you for speaking with our team and providing us the video. Unfortunately we not only need to duplicate the issue at the dealership, but we also need to receive a code(s) to correlate with the issue from a diagnostic machine. At that time, we were not able to do the above. When you return on Saturday we will continue with further testing in hopes we can identify the issue. If something should come up in the meantime please call our Service Director Mark Wylie at 623-792-2703; thank you!
Zaktek paint protection program does not work; there is obvious and excessive paint fading/damage to the roof and hood.
Business response:
We are unable to identify you by this screenname but we would like to speak with you to address your concerns. At your earliest convenience, please contact our Service Director Mark Wylie at 623-792-2703.
Hit me with a hidden shop fee I wasn't made aware of. Had to argue uncomfortably to take it off the bill. Engine light still on after my sensor change. Seems like service at this place is on a downhill.
The actual sales woman we worked with was VERY nice. But the whole ordeal was a long dragged out process that included us actually walking out and driving away after 4-5 hours of being told one thing by one person and another thing by another. All in all, we had contact with 6 people and wasted about 6 hours. In the end we bought the car after they decided that the original info was correct and calling us back to turn around and drive back to their office to complete the transaction. However if we hadn't challenge many of th... read more
Sales person was nice. Sales manager was disappointing.
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.2 star rating with 8,268 reviews.
When is Midway Nissan open?
Midway Nissan is closed now. It will open at 7:00 a.m.