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Midwest Express Clinic
- Family Practice
- Chicago, IL
About this business
Location details
3301 N. Ashland Ave, Chicago, IL, 60657, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I went to MedSpring for the first time yesterday and was very pleased with the experience. I waited for only a minute before being seen and the nurse who took my vitals was very nice. I didn't catch the doctor's name who saw me, but it sounded something like Dr. Giaddi (sorry I don't have the correct spelling!). She was wonderful! I just had some symptoms of a sinus infection and she was so sympathetic and kind. Additionally, the waiting room and the examine room were extremely clean and comfortable. The whole visit fr... read more
I had an excellent experience at this MedSpring location! While running this past weekend, I tripped and sprained my ankle. Doh. My husband took me here around 10am on Saturday morning, and we didn't even have to sit down in the waiting room--they got us in immediately. The nurse asked a few basic questions, and the doctor came in immediately afterward. He examined my foot, determined it was a sprain, and I was in a boot and out the door in less than 45 minutes with a referral to an orthopedic doctor near my office building.... read more
What a great experience. I have an abrasion on my eye and the staff and dr hung, took exceptional care. Fast service too. In and out in 30 40 min. Felt like i could trust them with my eye. I would easily go here again.
Walked in, waited less than 3 minutes, and I have to say this has been my best clinic experience ever. Dr. Kirby and Nitika were amazing!
Incredibly kind doctors and staff. I had no wait and was able to be seen and stitched up by Dr. Patel in minutes.
In and out fast, and better yet, the doctor at MedSpring even followed up with a call 24 hours later to make sure I was improving. I have found my new go-to spot for fast, efficient and excellent care.
Went in on Tuesday tested positive for Covid, doc said to call or come back in if symptoms such as sore throat or stuffy nose/congestion appear in case there was a bacterial infection. I called today around noon for sinus congestion the lady said the doctor would call in a prescription to the pharmacy said to call back if it didn't get to the pharmacy, so I did around 3pm and again at 6pm for them to tell me I can just get over the counter meds .... Why didn't you just tell me this at noon ? Instead of making me wait 6 hour... read more
Business response:
Hi Katherine, we’d be happy to talk with your further about this, please fill out this form at your earliest convenience! https://midwestexpressclinic.com/patient-feedback-form/
Had a pleasant experience here but what was not pleasant was getting sent to collections for a mystery $30. Did I receive a bill, call, or mail for this? Nope. Has it been a year since this I visited and I was just now notified thanks to credit karma? Yup! My insurance successfully received and paid a $162 bill-no mention of $30 anywhere. The visit shows as 'complete' payment wise for Midwest Express Clinic Website? Shows I owe $0. Insanely unprofessional and has ruined my week and dented my credit that I've been working ti... read more
Business response:
Hi Courtney, we're sorry your visit wasn't what you expected. We want all our patients to receive great care, and we'd like to understand what went wrong. Please call our patient advocate at (312) 212-8124 or fill out our feedback form at https://midwestexpressclinic.com/patient-feedback-form/ when you have a chance. We're here to listen and help.
DO NOT GO HERE! Read the other reviews as well about negative billing experiences. They sent me to collections after charging my credit card $150 and claimed they sent me a bill for an additional amount. I never received a single bill and they claim they sent out 3 notices, I've lived in the same location for over a year and they confirmed they had the correct address so something doesn't add up. I was telling a friend about this situation and he mentioned the exact same thing happened to him a year ago and they sent him to ... read more
Business response:
Hi Elena, we're sorry your visit wasn't what you expected. We want all our patients to receive great care, and we'd like to understand what went wrong. Please call our patient advocate at (312) 212-8124 or fill out our feedback form at https://midwestexpressclinic.com/patient-feedback-form/ when you have a chance. We're here to listen and help.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.6 star rating with 1,667 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is open now. It will close at 8:00 p.m.