This profile has been claimed by the business owner or representative.
Midwest Express Clinic
- Family Practice
- Chicago, IL
About this business
Location details
3301 N. Ashland Ave, Chicago, IL, 60657, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I had an excellent experience at this MedSpring location! While running this past weekend, I tripped and sprained my ankle. Doh. My husband took me here around 10am on Saturday morning, and we didn't even have to sit down in the waiting room--they got us in immediately. The nurse asked a few basic questions, and the doctor came in immediately afterward. He examined my foot, determined it was a sprain, and I was in a boot and out the door in less than 45 minutes with a referral to an orthopedic doctor near my office building.... read more
What a great experience. I have an abrasion on my eye and the staff and dr hung, took exceptional care. Fast service too. In and out in 30 40 min. Felt like i could trust them with my eye. I would easily go here again.
Walked in, waited less than 3 minutes, and I have to say this has been my best clinic experience ever. Dr. Kirby and Nitika were amazing!
Incredibly kind doctors and staff. I had no wait and was able to be seen and stitched up by Dr. Patel in minutes.
In and out fast, and better yet, the doctor at MedSpring even followed up with a call 24 hours later to make sure I was improving. I have found my new go-to spot for fast, efficient and excellent care.
Had a pleasant experience here but what was not pleasant was getting sent to collections for a mystery $30. Did I receive a bill, call, or mail for this? Nope. Has it been a year since this I visited and I was just now notified thanks to credit karma? Yup! My insurance successfully received and paid a $162 bill-no mention of $30 anywhere. The visit shows as 'complete' payment wise for Midwest Express Clinic Website? Shows I owe $0. Insanely unprofessional and has ruined my week and dented my credit that I've been working ti... read more
Business response:
Hi Courtney, we're sorry your visit wasn't what you expected. We want all our patients to receive great care, and we'd like to understand what went wrong. Please call our patient advocate at (312) 212-8124 or fill out our feedback form at https://midwestexpressclinic.com/patient-feedback-form/ when you have a chance. We're here to listen and help.
DO NOT GO HERE! Read the other reviews as well about negative billing experiences. They sent me to collections after charging my credit card $150 and claimed they sent me a bill for an additional amount. I never received a single bill and they claim they sent out 3 notices, I've lived in the same location for over a year and they confirmed they had the correct address so something doesn't add up. I was telling a friend about this situation and he mentioned the exact same thing happened to him a year ago and they sent him to ... read more
Business response:
Hi Elena, we're sorry your visit wasn't what you expected. We want all our patients to receive great care, and we'd like to understand what went wrong. Please call our patient advocate at (312) 212-8124 or fill out our feedback form at https://midwestexpressclinic.com/patient-feedback-form/ when you have a chance. We're here to listen and help.
Do not go to this clinic! The doctors are fine. But the billing department miscodes visits and then sends made-up bills six months later. I've spent hours on the phone contesting, back and forth between insurance and Midwest's billing department. They refuse to change the coding, even when I have an insurance agent participating in the call. Taking your kid to urgent care with a sore throat should not result in hours of phone calls. And it should not result in a $150 bill when your insurance plan says urgent care visits are ... read more
Business response:
Hi W, we’re sorry to hear about the billing issues you’re experiencing. We know how frustrating this can be and want to help fix it as soon as possible. Please call (312) 212-8124, and our team will work with you to sort things out and answer any questions you have.
Waited nearly 2 hrs to be seen only to be told to take OTC meds as the pharmacies nearby had already closed so they wouldn't be able to get the prescription filled in time. I'm not going to be in the area the following days so I will not receive the prescription unless the pharmacy does the filling first thing in the morning. Horrible experience and didn't want to spend a good portion of my Sunday this way. I'll trek it out to another location as this is not the first time they've been inconsiderate of people's time and e... read more
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.6 star rating with 1,635 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.