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MINI
- Automotive
- St. Louis, MO
About this business
Location details
40 Sunnen Dr., St. Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wow what a class act place!!!I can't say enough about how satisfied I am...from the minute I walked in the door to the minute I left with my car...just great service
After bringing my Mini on Monday for service for a recall, I was sad to find it leaking yesterday. I didn't have time to drive back to St. Louis, and called Todd. He was wonderful, and offered several options...bringing the car back and getting a loaner or having it hauled to the dealership, fixed then returned. I was skeptical but he said they'd work as quickly as they could and return my car as fast as possible, so I found a ride back and forth to work and called the 1-800 number. The guy that hauled my car showed up quick... read more
Great customer service....friendly service staff and sales team! Especially appreciated are the loaner cars, when my car has needed a longer service stay. Someday.....I hope to buy a Cooper S or Countryman from Mark....when he gets a black one with big wide red stripes!!! Oh, and thanks to Derrick.....for washing all the dirt off my car!
I was received on time, and was shown a place to wait that had food, drink, WiFi, and a comfortable place to work. I thought I only needed an oil change, but the service personnel pointed out other items that were due for attention. All of this was completed in the time promised. My car was washed, vacuumed, and I left on time. I can not imagine a better experience.
This dealership is a 2 hour drive from my home but is the closest one where I can have my MINI serviced. I was having second thoughts about buying this car because of the long drive...until I realized it was an easy highway drive from Columbia, and until I had work done there. From the minute I walked in and Marvin said hello, it was the best dealer service experience I've ever had. Todd was prompt, listened to my problem, and plugged my key in to see what service was due, then found a recall that needed to be addressed. I w... read more
I came into St. Louis MINI to look around on a Monday and bought a car on Thursday. . .and through-out the days in between Steve Emerson made himself available to answer any good or (mostly) silly questions my wife and I could come up with. It has been one of the more enjoyable car purchases we have made. Steve's low-key, no-pressure approach made the decision to buy our decision and not one we felt the salesman made for us. I would be happy to go back to Steve whenever we buy the next Mini.
I have dealt with this dealership for the past 4+ years and have always had wonderful customer service and quality work performed on my vehicle. The only draw back is the overall cost of services that I have had performed on my vehicle.
Marvin is always very friendly and welcoming. Todd and Rick were both very helpful and even offered a 15% discount off my brake work! Mary was very nice at check out. They got me fixed up quickly and I was very satisfied with the experience.
I've had two warranty issues, both leaky light lens gaskets. In both cases Rick took care of me. He was very professional an helpful.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,333 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.