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Mira Bella Apartments San Diego
- Apartments
- San Diego, CA
About this business
Location details
3455 Kearny Villa Rd, San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I never write a review on anything however, I would not recommend living here to anyone. Guest bathroom flooded 2 months ago. My roommate and I have put in multiple requests for maintenance and they always "complete the work" and "fix" it, yet there's still water in the floor. We were gone for a few days on vacation and came back to the apartment smelling awful and moldy. Putting in another maintenance request for the 8-10th time in the last couple months and hoping it can be actually fixed this time. I'm lucky that I do not... read more
Business response:
We appreciate you letting us know about this issue, Katie. We are so sorry to hear of your continued maintenance concerns, and we would appreciate the opportunity to talk to you further about this. Please contact our team at mirabella@simpsonhousing.com or (858) 333-8201 to discuss these concern directly. We look forward to hearing from you!
Update 1/31/22: I have lowered the rating from 2 to 1 star. The bees returned to my apartment and the only solution that the management team offered was for us to move-out as soon as possible. Our lease ends in April and we were not given enough notice to make living arrangements. They did not offer any compensation for moving fees, putting us in a hotel, storage fees, etc. They only offered some money off the first month for a different unit that is way more expensive than our current one plus we'd have to sign a brand new ... read more
Business response:
We are sorry to hear your negative feedback, Revan. We understand your frustrations, but are disappointed to hear your comments about our team. We feel we have worked with you in attempts to resolve each issue brought to our attention. This was shown as we effectively communicated during every step of the beehive extraction and water heater. We understood the inconvenience of no hot water, so accommodated the best we could by giving you the keys to another unit to use until your water heater was delivered. Additionally, our ... read more
My parents' apartment has multiple issues starting with the stupid water heater tank that blew a few weeks ago that led to my room being soaking wet for days and left us no choice but to use the shower from another apartment. They used a blower to dry out my carpet which was left running for more than 2 days non stop (btw did I mention we had to pay for the electric bill that almost cost us $1000) when they said that they fixed it I was glad until 2 weeks later the same thing happened, but this time my room had black mold th... read more
Business response:
Thank you for taking the time to leave this review, Asley. We are so sorry to hear about this negative experience, and we would appreciate discussing these issues with you or your parents directly. We have an open-door policy with our residents, so please come to the leasing office during business hours so that we can address the items expressed in this review. We are also available through phone or email at mirabella@simpsonhousing.com or (858) 333-8201. We look forward to discussing a resolution with you. Thank you!
The apartments are nice inside but what bums me out is that the residents dont clean up their dog's poop. It is everywhere around the perimeter of the building - even on the sidewalks. So gross. The complex has provided dog stations w/ baggies but apparently that is not enough. They really need to have cameras out to crack down on this and start fining people.
Business response:
Thank you for taking the time to leave this review, Katie. We understand your annoyance and frustration with the dog poop. We appreciate you bringing this to our attention, and we will do our best to address the issue and get it fixed. Please contact our office if you would like to discuss this concern directly at mirabella@simpsonhousing.com or (858) 333-8201. Thank you!
I have been a resident since December 2020. I would love to only pay compliments but this is the worst place I have ever lived in! First, the apartment still had maintenance issues when I moved in, then my car has been broken into (in the garage with "surveillance cameras"). And the staff never got back to me with the footage by the way. The shower head and bathroom wall are separating from the wall. I saw a large roach once (was told "I think I saw one") and a couple of months later, I see another one!!! DISGUSTING! Thi... read more
Business response:
Thank you for providing your feedback, Nina. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We apologize for needing to refinish the bathtub once you had moved in as well as the break-in that occurred, so please get in touch with us at (858) 333-8201 or mirabella@simpsonhousing.com if you would like to further discuss these issues.
This is 2nd times happen to me. The first incident I was parked my car the guest parking lot. I was complaining the office and the lady told me I supposed parking on the under ground parking P2 they said it's more safety so every since I parked my car the under ground TIL Today happen this morning I saw my car broken again. I thought first thing going in my mind if someone hate me? TIL I saw group people walking on the parking and asking me if my car is ok? I say no cuz someone broken my car they said it's same thing happen ... read more
Business response:
Thank you for taking the time to write a review about your concerns. We are so sorry that you're frustrated by the recent break-ins in the surrounding area; please rest assured when I say that we are too. While crime can happen anywhere, we completely understand how this would be unnerving. We tried to reach out to you directly but were unable to find any record of you in our resident database. We'd love an opportunity to chat with you- please contact us at 858.560.5720 when convenient. We have now started an increased afte... read more
Cars keep getting broken into if you ask the leasing offfuxe the say they are not responsible . They say they got a new security but I haven never seen them these apartments are not safe for family and kids in general .
Business response:
Thank you for taking the time to write a review about your concerns. We have now started an increased after-hours security presence to include a standing guard and additional security patrols on foot and by vehicle. We also have been and will continue to work with local law enforcement. We tried to reach out to you directly but were unable to find any record of you in our resident database. We'd love an opportunity to chat with you- please contact us at 858.560.5720 when convenient.
UPDATE when we moved here 4 years ago we loved it the first 2 years, some key people left like Rachel and Pat and it seemed like everything fell apart after that. Takes weeks and even months to get things fixed or replaced pre pandemic, they use to do community things like holiday parties or just little get together to bring everyone together, but they stopped that.... before the pandemic. Also, they put in these electric car parking on a floor that is always packed instead of the lower floor which is empty and barely anyon... read more
Business response:
Thanks for the kind review! We strive to create a community that others can enjoy and so we're thrilled you experience that. Thank you for being a part of it! Sincerely, - Drew S., Community Manager
UPDATE when we moved here 4 years ago we loved it the first 2 years, some key people left like Rachel and Pat and it seemed like everything fell apart after that. Takes weeks and even months to get things fixed or replaced pre pandemic, they use to do community things like holiday parties or just little get together to bring everyone together, but they stopped that.... before the pandemic. Also, they put in these electric car parking on a floor that is always packed instead of the lower floor which is empty and barely anyon... read more
Business response:
Thanks for the kind review! We strive to create a community that others can enjoy and so we're thrilled you experience that. Thank you for being a part of it! Sincerely, - Drew S., Community Manager
Frequently asked questions about Mira Bella Apartments San Diego
How is Mira Bella Apartments San Diego rated?
Mira Bella Apartments San Diego has a 3.8 star rating with 494 reviews.
When is Mira Bella Apartments San Diego open?
Mira Bella Apartments San Diego is closed now. It will open tomorrow at 10:00 a.m.