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Mountain Top Inn & Resort
- Hospitality
- Warm Springs, GA
About this business
Location details
177 Royal Lodge Dr, Warm Springs, GA, 31830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Fair
Spider infested Too many spiders and web and needed to be freshen Quite room
Great view Nasty looking hot tub with "OUT OF ORDER" sign. Was very shocked to find big red broken heart tub in our room. Eww Liked the location reference Calloway Gardens. Loved porch. The views were awesome.
I was disappointed. The room was much smaller than anticipated. Kitchen was disappointing. The sink was outside of the bathroom which was strange. There’s no privacy at all. The location and property was awesome.
Fair
Poor Room was layed out awkward and was super small. The craftsmanship of the wood was absolutely awful. The plumbing fixtures were crooked, and In need of replacement. Only one chair to sit. When you could get a signal on the TV, had to break your neck to watch it. Great view. Room was layed out awkward and was super small.
Business response:
Stacey, Thank you for taking the time to leave a review regarding your stay. You booked a stay in one of our inn rooms one of our most affordable options. We offer larger lodge rooms and full cabins for our guest who require larger accommodations. All TVs are on adjustable wall mounts to view in multiple locations in the room, but most guests are here to view the beauty of our mountain top and correct sometimes it's hard to get a signal in the mountains. we suggest you call us directly for your next visit with us so we help ... read more
Could have been a great trip. no one serviced our room day two. we came back about 7:00 PM and no one had brought towels or emptied the trash. rustic feel. comfortable room
Business response:
We do have a 24-hour number available to all our guest for any of their after-hour needs, it is very hard to research your stay when it's a anonymous posting. We will check our housekeeping log and see if we missed any guests services before we closed for the evening. Thank you MTI Manager
We were in town for a family reunion and chose the place based on convenience. It is a beautiful property however the ro The toilet didn’t flush and yes we could have called but it was late and we decided not to disturb anyone. The walls are also paper thin and you can hear everything next door and outside. The location was great.
Business response:
Amanda, We do have a 24-hour service number for all guest emergencies for issues like you experienced, we have staff that lives on the resort property that could have assisted you. We have multiple lodging options available to our guest to provide more privacy during your next visit. Thank you MTI Manager
Shoudve rented a bigger cabin, easy access to trails and Animal Safari, beautiful scenery though our room had no view. I should’ve researched more about the individual rooms before I booked. The manager called me at 8:51am on a Sunday in my cell phone to ask my what room I was in because he didn’t come in the day before. The pool wasn’t open in March. the open field with the fire pit
Business response:
Thank you for your stay with us. We appreciate all feed back from our guest. Many of our rooms offer exceptional views, so please contact us for your next stay. Our staff tried to accommodate you as much as possible by converting your two separate rooms into one larger room (the room that a party was thrown in that violates our guest agreement) Also the reason you were called on sunday morning @9:00am, to determine who would be responsible for the excessive cleaning fee. If you would like to discuss the matter further please... read more
Frequently asked questions about Mountain Top Inn & Resort
How is Mountain Top Inn & Resort rated?
Mountain Top Inn & Resort has a 4.3 star rating with 3,699 reviews.
When is Mountain Top Inn & Resort open?
Mountain Top Inn & Resort is closed now. It will open at 8:00 a.m.