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Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
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Pros - The cleanliness and cctivities Cons - Food, Staff (workers constantly yelling at each other), Very small apartment, Infrequent showers.
All the staff are friendly and helpful. I don't like that they don't have more activities or an event coordinator.
Business response:
Thank you for your kind words about our team—we’re glad to hear you’ve had a positive experience with our friendly and helpful staff. We want to clarify that we do have both a dedicated Activity Director and an Activity Assistant on campus who work hard to plan and offer engaging events for our residents. We invite you to contact our campus directly to connect with our fantastic activities team! Thank you again for taking the time to share your thoughts!
They are wonderful, caring people who care for your loved ones. I would 100% recommend them to others who are searching for a place for their loved one. There is a warmth that feels like Family at Mustang Creek Estates, out of all the elder care I have had to help find relatives in the last 30 years.
Business response:
Pamela - thank you for sharing your kind words about our caring staff and family-like warmth at Mustang Creek Estates. We are truly touched by your heartfelt recommendation and are honored that you would suggest us to others who are searching for a place for their loved ones. It means so much to us that you have experienced the warmth that feels like family here. Your recognition of our wonderful, caring people who dedicate themselves to caring for your loved ones is deeply appreciated and reflects the compassionate environm... read more
All aspects of the facility and care were explained to my satisfaction. Facility was bright and cheery
Business response:
Joe - thank you for your kind review! We’re glad to hear that our team was able to clearly explain all aspects of the facility and care, and that you found the environment bright and cheery. We truly appreciate your feedback!
Everyone at Mustang Creek was very nice and helpful. The staff was very caring. Our experience did not totally go as we had planned. We moved my mother in law to the Assisted Living House at the end of July. She was there for about five days and the director recommended she needed to be moved to Memory Care. We were surprised but after they explained their reasons we agreed. Mustang Creek handled the move to her new room. Memory Care is a whole different experience but once again Mustang Creek had the nicest most caring staf... read more
Business response:
Thank you for sharing your kind words about our caring staff at Mustang Creek. We're honored to have supported your family during such a difficult time. We understand that the transition from Assisted Living to Memory Care can be difficult and we appreciate your trust in our recommendation. It means so much to hear that you found our staff to be nice, helpful, and caring. Most importantly, we're touched that you recognized how our caregivers went above and beyond their duties to provide compassionate care for your mother-in-... read more
I liked the smaller houses with only 15 residents per house. A more home atmosphere. I would recommend them
Business response:
We are delighted to hear you appreciated our smaller houses and home atmosphere. Thank you for recommending us!
So far, so good. The staff is attentive and the food is good. I would recommend them to others who are needing to find care for their loved one. He's only been there about three weeks, but seems to be doing well.
Business response:
We greatly appreciate your recommendation and trust in our care. We are thrilled your loved one is doing well with our attentive staff. If there is anything else we can do for you, please let us know. Thank you for sharing your experience!
Everyone is very kind, loving and attentive to my mom and her needs. Very clean and a homey atmosphere. Yes I'd recommend.
Business response:
We are ecstatic to hear about your mom's positive experience. Thank you for recognizing our caring staff and homey atmosphere.
Overall experience has been very good. The staff has been really good and sweet. Mom can't see enough to participate in many activities. Mom does enjoy most of the food they prepare and if she wants something, they try to get it or fix it for her.
Business response:
Robyn - we are thrilled to hear that your experience has been so positive! Thank you for the kind words about our team. We are proud to hear that they go the extra mile to make sure she has meals she enjoys. We encourage you to connect to our wonderful Activity Director, who would be happy to help your loved one get involved in more engaging activities. We truly appreciate the kind review. If there is anything else we can do for you, please let us know. Thank you!
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.9 star rating with 227 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.