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Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
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Overall experience has been very good. The staff has been really good and sweet. Mom can't see enough to participate in many activities. Mom does enjoy most of the food they prepare and if she wants something, they try to get it or fix it for her.
Business response:
Robyn - we are thrilled to hear that your experience has been so positive! Thank you for the kind words about our team. We are proud to hear that they go the extra mile to make sure she has meals she enjoys. We encourage you to connect to our wonderful Activity Director, who would be happy to help your loved one get involved in more engaging activities. We truly appreciate the kind review. If there is anything else we can do for you, please let us know. Thank you!
My mom has been at Mustang Creek Estates, Sachse almost 3 years. [name removed] is by far the best activities director you have had since mom has been here. I greatly appreciate her and all the good things that she does for your residents. Her care and dedication shine through. [name removed] is excellent!
Business response:
Lynn - it is so wonderful to hear your kind words about out Activity Director! We truly appreciate the acknowledgement of how hard she works to ensure all of our residents have their daily, engaging activities! If there is anything else we can do for you or your mom, please let us know. Thank you for sharing your review!
To the staff of Mustang Creek Building F As i sit down to write this, my heart is full of gratitude for each and everyone of you who has played a part in caring for my mother over these past five years. There are no words strong enough to fully express how much your kindness, patience and compassion have meant to our family . you weren't just caregivers- you were companions, friends, and extended family. You didn't just tend to her needs: you loved her. You listened to her stories, you made her smile, and you showed up day a... read more
Business response:
Mikel - we are honored to hear these thoughtful words about our team members. Thank you for trusting us to care for your mother and we are honored to have been apart of her journey. We care deeply for all of our residents at Mustang Creek and it warms our heart that you have recognized that and exceeded your expectations. Thank you for sharing your experience and wonderful feedback about our team, we truly appreciate it and we wish you all the best.
We can rest easy knowing our Mom is in the best place! They take such good care of her! The food s home cooked with love and it feels like a family. The caretakers are top notch and the social worker is the best! We have had so many questions and concerns and they have been so patient with us as we have no experience in assisted living.
Business response:
John - we are ecstatic that you trusted us to care for your loved one! We know it is not easy picking the perfect place for your family, but we are so happy that you chose Mustang Creek! We appreciate the kind words about our staff and thrilled that they have been making such a wonderful impact with their care. If there is anything else we can do you for, please let us know. Thank you for sharing your review!
Like many other facilities there is a lot of turnover. It is better than most from my research, so yes I would recommend the community to other families based on the experience so far.
Business response:
Thank you taking time out of your day and leaving a review! We take pride in striving to hire the best in the business to provide quality care. We are so glad your experience has been positive one so far. We truly appreciate your recommendation, if there is anything else we can do for you, please let us know!
My father in law was not in the facility very long but it was an amazing experience. This was a very difficult time for my family and the entire staff were amazing. They were extremely supportive, friendly, and helpful. They treated our loved one with respect, compassion and dignity. I would recommend Mustang Creek to anyone needing Memory care or Hospice!
Business response:
Andrea - thank you for your kind words about our staff! We are so glad to hear that they were able to make your loved one's experience at Mustang Creek both comfortable and positive. We truly appreciate the recommendation, thank you for sharing your experience!
They were willing to provide the extra care and service he needed. They have a cluster of homes in each location. For different levels of needs.
Business response:
Thank you for sharing your review! We are proud of our home-like model and community-style homes, which allows residents to receive high quality care that meets their needs, in a comfortable setting. We appreciate your kind words and sharing your experience!
They worked with us on price. Seem very helpful and accommodating. Seems like they come and go. Activity directors. So that impacts the frequency.
Business response:
Chris - we are so happy to hear how helpful we were to find a wonderful home for your loved one, at Mustang Creek! We have a dedicated Activity Director and an Activity Assistant on campus overseeing daily activities to all of our residents. If there is anything else we can do for you or your loved one, please let us know. Thank you for sharing your review.
Everyone was very friendly and supportive. Administration was a bit slow responding to some questions, but super fast on others. Would definitely recommend the facility.
Business response:
Thank you so much for your kind words about our staff, we are so happy to hear that they were so supportive! We appreciate the feedback and your recommendation! Thank you again!
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.8 star rating with 213 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.