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Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
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So far the place and staff has been great. My mom really likes it there.
My uncle received the best care during his last few months. It was also an amazingly clean facility.
Business response:
Pam - thank you so much for sharing your experience. We’re honored to have been able to provide your uncle with compassionate, attentive care during his final months. Your kind words mean a lot to our entire team. Thank you for the recommendation!
All of the staff is friendly and responsive. The food and atmosphere are great.
Business response:
Thank you so much for the wonderful feedback and for the kind words about our team! We’re delighted to hear that you enjoyed the food and atmosphere! We truly appreciate your support!
The staff is excellent. My husband is not the easiest person to deal with and they have handled him with care and understanding. The house is always clean and the bedroom is a perfect size.
Business response:
Cindy - thank you so much for your thoughtful review. We truly appreciate your kind words about our staff. Our team is committed to treating every resident with patience, compassion, and respect, and we're glad your husband has felt cared for and understood. Thank you for trusting us with his care—it means a great deal to us.
1 Excellent experience with staff and care. 2 always clean and neat 3 staff is always friendly and professional 4 quality of care has been excellent for my Mom 5 Admin staff has been outstanding 6 My mom said the food is always very good. 7 My Mom said the activities are very good 8 it seems the value is very good.
Business response:
Thank you for taking the time to share such a detailed review. We're delighted to hear that your family has had an excellent experience with our team and that your mom is receiving the quality care she deserves. It's wonderful to know she enjoys the food and activities, and we're glad you've noticed our clean environment, friendly staff, and dedicated administrative team. Your kind words mean so much to us, and we're honored to be part of your mom's care. Thank you for your trust and support!
Staff-Engaging and caring, not the typical "nursing home" experience. Staff learns what your loved one likes/dislikes and goes out of their way to accommodate. Activities-There are several options available, from puzzles to motor skill types available. There are also staff-lead activities as well, like bingo. Food-meals and snacks are prepared in house. The open kitchen layout allows the smells from the meal prep to stimulate hunger, for better or worse. Rooms-Rooms are a good size. Not too big to overwhelm your loved one, b... read more
Business response:
Jeff - thank you for sharing such a detailed review! We're honored to hear that Mustang Creek has provided a caring, comfortable environment for your mom. It's wonderful to know our team has taken the time to learn her preferences and provide personalized care, and that you've found our activities, home-cooked meals, and unique neighborhood-style design to be so beneficial. Creating a place that feels like home rather than an institution is at the heart of what we do, and we're grateful that it has made a positive difference... read more
They offer great care, and the staff is wonderful. , I would recommend them. They give great care for that person who isn't ready for full nursing, but needs more than just help with meds and meals.
Business response:
We are thrilled to hear about your experience, Suzanne. Your recommendation means a lot. We're glad our care and staff made a difference.
She is settling nicely and they are very nice and helpful. I would recommend to others.
Business response:
Thank you for your kind review! We're so pleased to hear that she is settling in nicely and that you've found our team helpful and supportive. Your recommendation means a great deal to us. We appreciate your trust and look forward to continuing to provide excellent care and service.
Home like atmosphere. Simple food but prepared in smaller quantity than in larger institutions. Staff was wonderful, loving, patient and attentive, especially [name removed], [name removed] and [name removed] and manager, [name removed], all were superb! Housekeepers were great, never any smells, and rooms and all areas were well kept. Rooms were adequate in size as were bathrooms. Could not have asked for more. Plenty of activities but my mom never participated.
Business response:
Rebecca - we deeply cherish your kind words about our home-like atmosphere, wonderful staff, and well-kept facilities. Thank you for trusting us with your mom's care. It means so much to hear that our team members were loving, patient and attentive in caring for your mom, and that our team provided superb service. While we understand your mom chose not to participate in activities, we're glad you recognized that plenty were available. Your review reflects exactly what we strive to achieve in providing quality care in a comfo... read more
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.9 star rating with 248 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.