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Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
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Staff-Engaging and caring, not the typical "nursing home" experience. Staff learns what your loved one likes/dislikes and goes out of their way to accommodate. Activities-There are several options available, from puzzles to motor skill types available. There are also staff-lead activities as well, like bingo. Food-meals and snacks are prepared in house. The open kitchen layout allows the smells from the meal prep to stimulate hunger, for better or worse. Rooms-Rooms are a good size. Not too big to overwhelm your loved one, b... read more
Business response:
Jeff - thank you for sharing such a detailed review! We're honored to hear that Mustang Creek has provided a caring, comfortable environment for your mom. It's wonderful to know our team has taken the time to learn her preferences and provide personalized care, and that you've found our activities, home-cooked meals, and unique neighborhood-style design to be so beneficial. Creating a place that feels like home rather than an institution is at the heart of what we do, and we're grateful that it has made a positive difference... read more
They offer great care, and the staff is wonderful. , I would recommend them. They give great care for that person who isn't ready for full nursing, but needs more than just help with meds and meals.
Business response:
We are thrilled to hear about your experience, Suzanne. Your recommendation means a lot. We're glad our care and staff made a difference.
She is settling nicely and they are very nice and helpful. I would recommend to others.
Business response:
Thank you for your kind review! We're so pleased to hear that she is settling in nicely and that you've found our team helpful and supportive. Your recommendation means a great deal to us. We appreciate your trust and look forward to continuing to provide excellent care and service.
Home like atmosphere. Simple food but prepared in smaller quantity than in larger institutions. Staff was wonderful, loving, patient and attentive, especially [name removed], [name removed] and [name removed] and manager, [name removed], all were superb! Housekeepers were great, never any smells, and rooms and all areas were well kept. Rooms were adequate in size as were bathrooms. Could not have asked for more. Plenty of activities but my mom never participated.
Business response:
Rebecca - we deeply cherish your kind words about our home-like atmosphere, wonderful staff, and well-kept facilities. Thank you for trusting us with your mom's care. It means so much to hear that our team members were loving, patient and attentive in caring for your mom, and that our team provided superb service. While we understand your mom chose not to participate in activities, we're glad you recognized that plenty were available. Your review reflects exactly what we strive to achieve in providing quality care in a comfo... read more
They are wonderful, caring people who care for your loved ones. I would 100% recommend them to others who are searching for a place for their loved one. There is a warmth that feels like Family at Mustang Creek Estates, out of all the elder care I have had to help find relatives in the last 30 years.
Business response:
Pamela - thank you for sharing your kind words about our caring staff and family-like warmth at Mustang Creek Estates. We are truly touched by your heartfelt recommendation and are honored that you would suggest us to others who are searching for a place for their loved ones. It means so much to us that you have experienced the warmth that feels like family here. Your recognition of our wonderful, caring people who dedicate themselves to caring for your loved ones is deeply appreciated and reflects the compassionate environm... read more
All aspects of the facility and care were explained to my satisfaction. Facility was bright and cheery
Business response:
Joe - thank you for your kind review! We’re glad to hear that our team was able to clearly explain all aspects of the facility and care, and that you found the environment bright and cheery. We truly appreciate your feedback!
Everyone at Mustang Creek was very nice and helpful. The staff was very caring. Our experience did not totally go as we had planned. We moved my mother in law to the Assisted Living House at the end of July. She was there for about five days and the director recommended she needed to be moved to Memory Care. We were surprised but after they explained their reasons we agreed. Mustang Creek handled the move to her new room. Memory Care is a whole different experience but once again Mustang Creek had the nicest most caring staf... read more
Business response:
Thank you for sharing your kind words about our caring staff at Mustang Creek. We're honored to have supported your family during such a difficult time. We understand that the transition from Assisted Living to Memory Care can be difficult and we appreciate your trust in our recommendation. It means so much to hear that you found our staff to be nice, helpful, and caring. Most importantly, we're touched that you recognized how our caregivers went above and beyond their duties to provide compassionate care for your mother-in-... read more
I liked the smaller houses with only 15 residents per house. A more home atmosphere. I would recommend them
Business response:
We are delighted to hear you appreciated our smaller houses and home atmosphere. Thank you for recommending us!
So far, so good. The staff is attentive and the food is good. I would recommend them to others who are needing to find care for their loved one. He's only been there about three weeks, but seems to be doing well.
Business response:
We greatly appreciate your recommendation and trust in our care. We are thrilled your loved one is doing well with our attentive staff. If there is anything else we can do for you, please let us know. Thank you for sharing your experience!
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.9 star rating with 237 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.